kareem sayed

System engineerFull Time

• Job Details:- Develop and custom Genesys solution according to requirements. - Support for all Genesys component solution. - Delivery of assigned module/ components /phases of a project. - people Management, including goal setting and providing performance feedback. - Responsible for Status reporting. - Support for Genesys iWD (Intelligence workload distribution). - Support for Genesys solution components. - Implementation for iWD strategy and business process using IRD.

Java Developer FreelancerFull Time

• Job Details:• Design and develop high-volume, low-latency applications for mission-critical systems, delivering • high-availability and performance. • Contribute in all phases of the development life-cycle. • Write well designed, testable, efficient code. • Ensure designs are in compliance with specifications. • Prepare and produce releases of software components. • Support continuous improvement by investigating alternatives and technologies and presenting • these for architectural review

System EngineerFull Time

• Job Details:Manage and monitor all installed systems and infrastructure Install, configure, test and maintain operating systems, application software and system management tools Proactively ensure the highest levels of systems and infrastructure availability Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes Maintain security, backup, and redundancy strategies Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks Participate in the design of information and operational support systems Provide 2nd and 3rd level support Liaise with vendors and other IT personnel for problem resolution