Karim Mostafa Mansour

Head of warehouseFull Time

Chief Operating OfficerFull Time

• Job Details:Some of Achievements accomplished: • Hiring and Establish the Operations team, and Initiate the SOP’s, Process and Procedures for the company. • Qualifying transportation Suppliers / Service provider within agreed Budget. • Setting up The KPI's Scorecard with clear accountability and SLA’s for all customers. Job description: • Responsible for planning and implementing the entire operations, negotiations, optimization, commercials for all Operations activities / actions. • Create and retain customer loyalty and preference by establishing rapport with the customer. • Planning and developing customer-focused programs, overseeing the resolution of customer concerns and Facilitating the delivery of goods or services to the customer. • Ensure all team members consistently achieve individual and group performance standards required Fulfilling business needs. • Conducts effective staff briefings, highlighting every new client main needs. • Ensures compliance with contractual obligations related to all Customers’ Trips. • Setting, Monitor and analyze all of Company KPI’s and coaching the teams, along with setting the suitable plans to raise the KPI’s percentage and productivity. • Doing Periodic Survey / Phone calls to the customers to ensure that operations are going smoothly. • Measure on Monthly basis the Transportation cost and identifying the opportunities for cost savings. • Prioritize the tasks and order to the Operation team. • Developing solutions for issues that may lead to not reaching the targeted KPI percentage. • Ensure that costs per trip is entered correctly, hence that supplier invoices are properly done. • Ensure that GPS devices are operating well and customers have visibility on their trucks.

Egypt Warehouse & Distribution Manager Full Time

• Job Details:• Responsible for planning and implementing the entire operations, negotiations, optimization ,commercials for all Warehousing and Transportation activities / actions . • Acting as Point Of Contact between all 3rd Party Logistics Teams and Kellogg Team regarding warehouse and Transportation . • Setting , Monitor and analyze all of Company Warehouses KPI's and 3PL KPI’s and coaching the teams, along with setting the suitable plans to raise the KPI’s percentage and productivity . • Doing a continuous improvement for all L teams (Bisco Misr Company and 3PL) to raises the productivity per man hour for all Brands. • Measure on Monthly basis the warehousing costs and identifying the opportunities for cost savings. • Manage the physical distribution operations inside Egypt , ensuring that they are meeting defined targets and KPIs. • Explore Other service provider options for Warehouse Storage/ VAS services – Options of reducing Cost • Execute Egyptian Distribution strategy in local physical distribution operations and manage physical distribution continuous improvement projects. • Play an active role as part of the European Distribution team to support sharing of best practice and lead the local physical distribution team. • Ensuring that local physical distribution operations deliver customer service to the agreed levels . • Ensure that local physical distribution operations comply with all relevant Kellogg policies and legislation. • Provide full financial visibility and manage all operational budget to meet forecasts . • Accountability for physical and system stock integrity in local physical distribution operations • Manage local co-pack operations to ensure that they meet stock availability requirements • Manage local distribution improvement initiatives to ensure that they deliver their objectives and Contribute to delivery of European Distribution savings and financial commitments. • Reporting on Monthly basis the warehousing and Transportation costs and warehousing and Transportation KPI’s . • Developing solutions for issues that may lead to not reaching the targeted KPI percentage.