Basic Info

Khaled Sherief Mounir Khaled

12 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Quality Coordinator at Teleperformance

Experience Details

Quality Coordinator

Quality

Experienced (Non-Manager)

Auditing calls for L1 & L2 Agents
Creating Reports and analysis


Company Details

Teleperformance (multinational)

Cairo, Egypt

More than 1000 employees

Consumer Services

www.teleperformance.com.eg

May 2013 to present (4 years 2 months)
Administrative Manager Personal Assistant at ITS

Experience Details

Administrative Manager Personal Assistant

Administration

Experienced (Non-Manager)

Working as an Administrative Manager personal Assistant at ITS – responsible for mobile account lines(Vodafone , Mobinil & Etisalat corporate accounts) , Transportation (Internal and external) , Courier services ( UPS , DHL ,TNT , etc…) , Events (Internal and external) , attendance system (security system and access cards) , dealing with print house (access cards , business cards , letter head , etc….) , contracts with restaurant to provide meals for employees on daily bases , documentation process for the admin department ,allocation system in the building (allocation for the employees and Zone maps for the building


Company Details

ITS (multinational)

Cairo, Egypt

More than 1000 employees

Computer Software

www.ITS.ws

Apr 2007 to Dec 2011 (4 years 8 months)

Achievements


Managed to get promoted twice in 2 years in my current work and managed to finish the course and get certified for the Lean Six Sigma Green Belt in 4 months

Education

Bachelor of Arts in Turkish

Education Details

Bachelor of Arts

Turkish, Persian

Ain Shams University, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Ain Shams University
2002 - 2006
High School - Thanaweya Amma

High School Details

Thanaweya Amma

saint fatima

Egypt

2002

B / Very Good / 75 - 85%

N/A

saint fatima
2002

Certifications

Certificate details

Lean Six Sigma Green Belt

Jan 2016

73 out of 100

N/A

294137986

People Cert

N/A

Training and Courses

Training/Course Details

Sales and Marketing

Jan 2007

Alico

N/A

Training/Course Details

Lean Six Sigma Green Belt

Jan 2016

IASSC

N/A

This profile is outdated!
Last update more than 6 months ago.

Jobseeker photo

Profile Skills and Keywords

AdministrationAdministrative Manager Personal AssistantAnalyticalArabicCommunicatorComputer SoftwareConsumer ServicesEnglishFootballFrenchHard WorkerITSLean Six Sigma Green BeltMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPointMicrosoft VisioMicrosoft WordMinitab 17PersianPresenterProblem SolverQuality And AuditQuality AssuranceQuality ControlQuality CoordinatorSales And MarketingSwimmingTeleperformanceTravellingTurkish

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Turkish

Turkish

: Intermediate

: Intermediate

: Intermediate

: Intermediate

French

French

: Intermediate

: Beginner

: Beginner

: Beginner

Tools and Technologies

Microsoft Visio

Microsoft Visio

: Advanced

: High

:

5-7 years

Microsoft Excel

Microsoft Excel

: Intermediate

: Extreme - I love it!

:

5-7 years

Microsoft PowerPoint

Microsoft PowerPoint

: Intermediate

: Extreme - I love it!

:

3-5 years

Minitab 17

Minitab 17

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Microsoft Word

Microsoft Word

: Intermediate

: Medium

:

More than 7 years

Microsoft Outlook

Microsoft Outlook

: Intermediate

: High

:

5-7 years

Fields of Expertise

Quality and Audit

Quality and Audit

: Expert

: Extreme - I love it!

:

1-3 years

Administration

Administration

: Advanced

: High

:

3-5 years

Key Skills

Analytical, Communicator, Hard worker, Presenter, Problem Solver

Online Presence

https://www.linkedin.com/in/khaled-sherief-khaled-5a363a79?trk=nav_responsive_tab_profile

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