
kirollos Mounir Tadros
Call Center Agent at Banque Misr
Helwan, Cairo, EgyptWork Experience
Call Center Agent Full Time
Banque Misr
Sep 2014 - Present -10 yrs, 9 months
Egypt
- Job Details:•Handling calls from our existing customers and new customers. •Providing them with all information about our products and services. •Suggest to customers the best thing to save their many to generate the highest interest. •Handling complains and follow up with other operations to troubleshoot the Complain, and then follow up with the customer. •Develop our service to ensure our customers are satisfied, and to maintain their level of satisfaction.
Establishment Supervisor.Full Time
Kidzania Cairo.
Apr 2014 - Aug 2014 -4 months
Egypt , Cairo
- Job Details:Responsible for doing some activities, teach kids how to do it and explain it for them and its raw materials. Making it and then let every one do it by himself and what they do they will get. This process should done in a specific time.
Sales Supervisor Full Time
The Egyptian Marketing Co. "EMCO"
May 2012 - Mar 2014 -1 yr, 10 months
Egypt , Cairo
- Job Details:We make promotional campaigns for Multinational companies like Coca-Cola, Power Horse, Chipsy, and Mobinil. Our target is to promote and sell their products either it is a new product or not. And also to build relationship with new customers.
Education
Commerce and Business Administration, English Section, Accounting Major. in Accounting
Helwan UniversityJan 2008 - Jan 2013 - 5 yr
High School - Thanaweya Amma
holy family language schoolJan 2008
Languages
English
AdvancedFrench
Beginner
Training & Certifications
Accounting by Excel
DISCA·2014Finance
Misr Capital For Assets Evaluation And Projects Administration.·2014Finance
Pfizer·2013Principles of Marketing
Helwan University·2013Principles Of Marketing
Helwan University.·2013