kirollos aziz kamel

sales automation supervisorFull Time

• Job Details:• Report, respond and resolve issues , customer requests and problems. • Ensuring the integration of all systems components; e.g. procedures, databases, policies, software, and hardware. • Writing and maintaining documentation. • Monitoring systems resources including performance, capacity, availability, and recoverability. • Applying customer support policies, procedures, and standards. • Identify and resolve issues and problems whenever possible. • Assure users have the right access to the authorized applications/modules in regular basis. • Report any miss-using for responsibilities or user access to applications. • Perform primarily training to all employees as requested from IT management or user manager/s.

Technical Support Engineer Full Time

• Job Details:Reporting directly to the IT Manager and collaborating closely with other IT team members . Responding to queries in a timely and accurate manner and resolving queries .

Senior specialist IT Sales Operation Support Engineer at juhaynaFull Time

• Job Details:Responsible for performing current state analysis, defining systems strategy, developing system requirements, designing and prototyping, testing, training, defining support procedures and implementation .