Kirollos Magdi Grees

Senior Business to Business RepresentativeFull Time

• Job Details:Supported the launch of the Ready Print line of business client’s printers. Temporarily led the Ready Print team, ensuring smooth team operations and observed their performances to make sure they are on the right track. Handled escalated cases and provided efficient resolutions or higher-level escalations to assure a solution has been provided to the customer. Upskilled in B2B support, managing complex business product inquiries for the business clients.