KE

kirollos ezzat

Customer Service Support at Orange

Work Experience

  • Customer Service Support

    Orange

    Jan 2021 - Present -4 yrs, 5 months

    • Job Details:Responding to inquiries and concerns, troubleshooting issues, handling complaints and escalations, providing technical support, following up with customers, continuous learning and improvement.

  • Customer Support Representative

    Xceed Company

    Jan 2019 - Jan 2020 -1 yr

    • Job Details:Handling customer inquiries, providing product or service information, resolving customer issues, managing customer accounts, providing customer feedback, upselling and cross-selling.

  • Cashier

    Company Coffee Shop

    Jan 2018 - Jan 2019 -1 yr

    • Job Details:Processing transactions, handling payments, maintaining cash register.

  • Procurement Manager

    Panda Automotive

    Jan 2017 - Jan 2018 -1 yr

    • Job Details:Supplier relationship management, cost management, compliance and regulations, market analysis and forecasting.

    • Skills

    • Microsoft Office
    • Communication
    • Working collaboratively with others
    • Problem-Solving
    • Being flexible and able to adjust to new situations

    Languages

    • Arabic

      Fluent

    • English

      Beginner
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