KIRLOS MAGED KAMEL

IT Technical Support Specialist | Graphic Designer | Expertise in Troubleshooting, IT Infrastructure & Creative Design SolutionsFull Time

• Job Details:Managing IT support for hardware, software, and network systems, resolving issues quickly to maintain business operations. Ensuring security of systems, performing regular diagnostics, and fixing vulnerabilities to protect company data. Installing and configuring software updates, ensuring smooth operation of devices across departments. Handling IT tickets effectively, diagnosing issues, and providing resolutions to meet service level agreements (SLAs). Providing technical guidance to employees and training on using systems effectively. Collaborating with IT teams to enhance infrastructure and resolve complex technical challenges