KC

KIRAN C JOY

Customer Executive / Branch Compliance Officer at City Exchange

Dubai, United Arab Emirates

Work Experience

  • Customer Executive / Branch Compliance Officer

    City Exchange

    Aug 2018 - Present -7 yrs, 1 month

    • Job Details:Conduct transactions with accuracy, ensuring adherence to current rates. Deliver exemplary customer service by managing transactions, inquiries, and service issues. Manage large daily cash volumes, following strict security and handling protocols. Maintain compliance by verifying customer identities and transaction records, utilizing AML and KYC procedures. Prepared daily accounting and transaction reports, promoting accuracy and transparency. Monitor rates according to market fluctuations. Handle end-to-end WPS transactions, including salary file validation, secure processing, and timely disbursement in compliance with UAE labor laws. Coordinate with client HR teams and resolve WPS-related issues efficiently. Collaborate with the team to ensure smooth operations and assist in training new staff. Support marketing initiatives by informing customers of available financial services.
  • Store Keeper – MEP Section

    Khansaheb Civil Engineering LLC

    Aug 2017 - Aug 2018 -1 yr

    • Job Details:Complete knowledge of all MEP materials. Monitoring the quantities of available stock. Report on a daily basis on the exact quantity of available stock. Coordinate with site management staff to submit report to project manager. Prepare the loading note. Follow up with the suppliers for the delivery. Taking responsibility for loading/unloading materials. Ensures security of the store.
  • Accounts & Admin Coordinator (Trainee)

    St. Gregorious Medical Mission Hospital

    Aug 2016 - Aug 2017 -1 yr

    India

    • Job Details:Supported accounts and admin teams in maintaining records and daily operations. Assisted in workflow coordination to promote department efficiency.
  • Accounts Trainee (Trainee)

    Francis Abraham & Co., Chartered Accountants

    Aug 2012 - Aug 2013 -1 yr

    India

    • Job Details:Assisted in preparing financial documents, gaining foundational accounting and finance skills. Conducted data entry and maintained records under senior accountants' supervision.
  • Education

    • Master's Degree in Finance & Logistics

      Noorul Islam University
    • Bachelor's Degree in Computer Application

      SB College, Changanacherry, MG University
    • Bachelor's Degree

      DEVASWOM BOARD HIGHER SECONDARY SCHOOL
    • Bachelor's Degree

      Ebenezer English Medium High School

    Skills

    Languages

    • English

      Beginner
    • Hindi

      Beginner
    • Tamil

      Beginner
    • Malayalam

      Beginner
    Share this Profile