
Kirolous Naeem Shoukry
Corporate Sales
Zaytoun, Cairo, EgyptWork Experience
Telephone Operator Full Time
Dreams Beach Resort
May 2014 - Jun 2014 -1 month
Egypt , South Sinai
- Job Details:1. Answers incoming calls and directs them to guest rooms through the telephone console or to hotel personnel or departments. 2. Receives guest messages and deliver the same to the guest. 3. Keep records of calls placed and received by all departments and recording the call charges. 4. Logs all wake-up call requests and performs wake-up call services. 5. Assists in reporting telephone equipment or service complaints and problems. 6. Provides information about hotel services to guests.
Personal AssistantFull Time
Saint Mark For Import & Medical Supplies
Apr 2011 - Feb 2012 -10 months
Egypt , Cairo
- Job Details:1. Provide administrative support to ensure that multiple operations are maintained in an effective way up to date and accurate manner. (Main Activities: Type correspondence, reports and other documents, Maintain office files, Open and distribute the mail, Coordinate repairs to office equipment). 2. Provide support to Council to ensure that Council is provided with the resources to make effective decisions. 3. Provide receptionist services (Main Activities: Greet and assist visitor, Answer phones, direct calls and respond to inquiries).
Education
Bachelor's Degree in English Language
Ain Shams University (ASU)Jan 2009 - Jan 2013 - 4 yr
High School - Thanaweya Amma
AL.Maaref language schoolJan 2008
Languages
Arabic
FluentEnglish
AdvancedItalian
Intermediate
Training & Certifications
Amadeus basic course in ticketing and reservation
Nazih Training Center ·2014ICDL Course
Ain Shams University·2013