KINGSLEY JOSHUA FERNANDES

technical salesforce engineer

• Job Details:Provided technical support for salesforce sales cloud, troubleshooting complex client issues, and optimizing system stability. Collaborated with cross-functional teams to enhance workflows, permissions, and integrations to improve customer experience and internal processes. Led the development and automation of business processes using salesforce flows, process builder, and approval processes to streamline operations. Developed reports and dashboards for key stakeholders, enabling data-driven decisions and better insight into business performance.

senior software engineer

• Job Details:Created and tailored salesforce applications using apex classes, triggers, and visualforce, aligned with morgan stanley’s specific business requirements. Designed and deployed salesforce flows and automation to optimize business processes, boosting sales efficiency and enhancing client engagement. Integrated salesforce with external systems through rest/soap apis, ensuring smooth data exchange and improving the user experience. Leveraged data loader, change sets, and vs code with sfdx for data migration and deployment, ensuring seamless and error-free transitions.