Khouloud Khayrallah

Assistant Manager HR

• Job Details:Support GM to improve employees' performance through many projects (team building, e-learning, thank you letters, trophies, etc). Design and review the org chart on Visio. Lead a team of elected members from each department to design a set of action plans to enhance the least favorable dimensions based on yearly survey results. Manage the yearly employee engagement events in parallel with head office to meet the group agenda. Conduct technical interviews in alignment with the recruitment integration group strategy. Manage and coordinate training calendar, location and administration logistics. Review original hiring documents in alignment with labor law rules and regulations. Review negative exit interviews and follow up with compliance department.

Senior Specialist HR

• Job Details:Conduct phone screens and evaluating resumes. Screen, filter and select the best talent for various positions. Conduct interviews using recruitment and integration process. Check the interviewee's background and verify references. Responsible for new joiners' Oracle registration and responsible for separation process. Review all job descriptions on an annual basis. Conduct exit interviews. Maintaining department records and reports.

Bancassurance Coordinator

• Job Details:Handle insurance representatives' queries. Coordinate the after sales' technical process between sales and operation teams. Handle walk-in customers concerning life policy queries. Handle claims query and follow up until issuing cheque to the beneficiaries.