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khouloud Hammam

Customer service representative

Agami, Alexandria, Egypt

Work Experience

  • Customer service representative Full Time

    Vodafone UK

    Dec 2017 - Jun 2018 -6 months

    • Manager assistant Full Time

      Sharjah Electricity and Water Authority Head Office, SEWA

      Sep 2017 - Nov 2017 -2 months

      • Marketing on social media Full Time

        Eva's Dream Catchers

        Feb 2016 - Feb 2017 -1 yr

        Egypt

        • coordinator/ Customer service consultantFull Time

          Radiant institute.

          Aug 2015 - Aug 2017 -2 yrs

          Egypt

          • Job Details:• Replying on client mails, providing monthly reports on employ’s performance, receiving complaints and working on a solution.

          • Education

          • Bachelor's Degree in painting department

            Alexandria University (ALEXU)

            Jan 2009 - Jan 2014 - 5 yr

          Skills

          • Fine Arts
          • Microsoft Powerpoint
          • Marketing
          • Microsoft Excel
          • Microsoft Outlook
          • customer services
          • Data Entry
          • Translation

          Languages

          • Arabic

            Advanced

          • English

            Advanced

          • German

            Beginner

          Training & Certifications

          • Learning German language

            American Council Alexandria·2016

          • General English

            American Council Alexandria·2016

          • Eilts test

            British Council·2016

          • Certificate of completion

            American Council Alexandria·2016
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