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kholoud abdel hakim elnahas

Operations Manager at Sutherland

Moharam Bek, Alexandria, Egypt

Work Experience

  • Operations ManagerFull Time

    Sutherland

    Nov 2015 - Present -9 yrs, 7 months

    Egypt , Alexandria

    • Job Details:Experienced Associate manager. Worked in different accounts and different verticals inside same organization, telecomunications, travel & retail. Excellent in leading, improving and managing performance on business and people level (employee skills developmenet). Providing action plans to develop performance, increase productivity and meet client requirements & Identifying and resolving workforce problems, including tardiness or absenteeism.
  • Education

    • BA in faculty of arts greek and roman archaeology

      Alexandria University (ALEXU)

      Jan 2008 - Jan 2012 - 4 yr

    • High School - Thanaweya Amma

      saint joseph

      Jan 2008 

    Skills

    • Internet
    • Microsoft Office
    • Customer Service
    • Sales
    • Teaching

    Languages

    • Arabic

      Fluent
    • French

      Advanced
    • English

      Advanced

    Training & Certifications

    • ticketing Amadeus System

      arab academy of scince & technology·2014
    • amadeus System

      2014
    • ICDL

      2012
    • ICDL

      arab academy of scince & technology·2012
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