kholoud Mohamed behery
Magento support specialist at Bnaia
Maadi, Cairo, EgyptWork Experience
System AdministratorFull Time
Classera
Mar 2023 - Present -2 yrs, 3 months
Egypt , Cairo
- Job Details:I manage coupon codes, marketplace, products, orders, customers, logs, shipping, zones, reports, import & export with all tools & functionalities
Magento support specialistFull Time
Bnaia
Jul 2021 - Present -3 yrs, 11 months
Egypt , Cairo
- Job Details:Serve as the primary point of contact for clients regarding incidents, tickets, and technical support Manage tickets and work orders for multiple clients in our management systems Ensure clients follow proper procedure when submitting issues and provide feedback in a timely manner Register newly added products with their information
CEO’s coordinatorFull Time
Arabia holding
Jan 2020 - Jan 2021 -1 yr
Egypt , Cairo
- Job Details:Ensuring meetings are effectively organized and minuted Maintaining effective records and administration Upholding the legal requirements of governing documents, charity law, company law, etc (where relevant). Communication and correspondence
Education
Bachelor's Degree in Accounting section
Modern Academy in Maadi (MAM)Jan 2006 - Jan 2010 - 4 yr
Skills
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
Magento
Vigro studio·2016Icdl
Modern Academy·2014English
Modern Academy·2010