kholoud Abd El Tawab Ameen
Customer service Quality at Green Wave
Maadi, Cairo, EgyptWork Experience
Contracts Specialist (technical Support)Full Time
GV investments
Mar 2020 - May 2021 -1 yr, 2 months
Egypt , Cairo
Customer service QualityFull Time
Green Wave
Jul 2019 - Present -5 yrs, 11 months
Egypt , Cairo
- Job Details:- investigating the problem and solving it. - follow up the service and ensure its proper performance. -making external audit on medical facilities. -organizing and preparing monthly meetings. -document control procedure. -making plans for renewing contacts with customers. -monthly reports.
QC ChemistFull Time
Aspira
Mar 2019 - Jul 2019 -4 months
Egypt , Giza
- Job Details:-making daily reports about the performance of the factory. -testing the end product of every production (ph,tsd, moisture, sp.gr. ) - supervise the production process. -planing for Food Safety Management Systems.
Education
BS in Science
Cairo University (CU)Jan 2018
High School - Thanaweya Amma
Masr elqdema high school for girlsJan 2013
Activities
Marketing member at Science Team
Student Activity
Mar 2014 - Mar 2015 -1 yr
Languages
English
Advanced
Training & Certifications
TQM: Total Quality Management Diploma
Ain Shams University·2018ISO 22000:2018 Awareness
BCI Egypt Certification body·2018Iso 9001:2015 Lead Audit
IRCA·2018Chemistry
CID·2016