KM
Khloud Mamdouh
Technical Support at Saif Al Nasr Chemicals Company
Alexandria, EgyptWork Experience
Assistant for a Chemistry Teacher
Educational Centers
Feb 2024 - Jan 2025 -11 months
Egypt
- Job Details:Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude. Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel. Worked closely with management to provide effective assistance for specific aspects of business operations. Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures. Assisted manager in all aspects of business operations. Greeted guests with friendliness and professionalism. Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.
Saif Al Nasr Chemicals Company
Egypt
- Job Details:Providing technical support to customers regarding the company's chemical products. Resolving customer issues efficiently and in a timely manner. Providing accurate and reliable information about products and services. Analyzing technical issues and providing suitable solutions. Enhancing customer satisfaction through excellent service delivery.
Education
Bachelor's Degree in Oceanography
Alexandria University (ALEXU)
Skills
Languages
Arabic
FluentEnglish
Advanced