KM

Khloud Mamdouh

Technical Support at Saif Al Nasr Chemicals Company

Alexandria, Egypt

Work Experience

  • Assistant for a Chemistry Teacher

    Educational Centers

    Feb 2024 - Jan 2025 -11 months

    Egypt

    • Job Details:Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude. Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel. Worked closely with management to provide effective assistance for specific aspects of business operations. Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures. Assisted manager in all aspects of business operations. Greeted guests with friendliness and professionalism. Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.
  • Technical Support

    Saif Al Nasr Chemicals Company

    Egypt

    • Job Details:Providing technical support to customers regarding the company's chemical products. Resolving customer issues efficiently and in a timely manner. Providing accurate and reliable information about products and services. Analyzing technical issues and providing suitable solutions. Enhancing customer satisfaction through excellent service delivery.
  • Education

    • Bachelor's Degree in Oceanography

      Alexandria University (ALEXU)

    Skills

    • Project Management
    • Computer Skills
    • Communication
    • Time Management
    • Leadership
    • organization
    • Problem-Solving
    • fast learner
    • flexibility

    Languages

    • Arabic

      Fluent
    • English

      Advanced
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