khalil tarik khalil
Technical Service Engineer at Bericap
6th of October, Giza, EgyptWork Experience
Technical Service EngineerFull Time
- Job Details:Evaluate and prioritize customer support cases. Act as primary liaison between my company and my customers. Act as consultant and offers solutions for customers problems. Track and manage my work records and solutions impact and performance. Attend in-person meetings with clients to analyze, troubleshoot, diagnose capping machine problems. Complete accurate detailed and timely reports listing requests to technical assistance, observations, steps taken to resolve them and the specific dates/ individuals involved. Communicate and solve customers problems through phone, email, live chat and Face to face meetings.
Production Section HeadFull Time
Kimal Egypt for Catheters Technology (multinational)
Jul 2017 - Nov 2018 -1 yr, 4 months
Egypt , Cairo
- Job Details:Establishing two injection lines and extrusion line and integrate these lines into productive power and validate their production process. Introducing lean manufacturing into production Workforce and divided into several sessions and explain their impact on the product quality. Increase productivity by 60% aer applying some lean principles and using some tools (BN analysis, OEE, TPM, RCA, 5s, Muda, standardized work, Tact time, VSM) in 6 months. Motivate production team by making some Offsite events and honoring the outstanding and creative of them. Enhance production line performance curve and reporting updates into upper management team periodically. Motivate production team by making some Offsite events and honoring the outstanding and creative of them. Following up on production line performance and reporting updates into upper management team periodically
Moulds Workshop EngineerFull Time
Jun 2016 - Jul 2017 -1 yr, 1 month
Egypt , Giza
- Job Details:*Create maintenance plan for about 77 molds along the year, spare parts stock control, control the molds workshop cleanliness and tightens, 5s, tools stock control *Implement preventive maintenance plan for more than 77 injection Molds manufactured in (Husky, BekoMold, Molmasa, Curtil, and plstisud) and follow-up implementation of the periodic maintenance plan. *Managing a team of 8 technicians and work on activities to motivate them and follow their demands of tools that will support workflow and save time. *Following all molds Efficiency and learns to the technicians to follow on the molds cavity efficiency and improve it. *leading Investigation team and implement RCA and apply them on production lines. *Learning small sessions for machines operators about TPM program to improve the machine and cavity efficiency. *Report and deliver OEE for molds individually to measure production output and maintenance impact on prductivity.
After sales Technical service engineerFull Time
Jan 2014 - Mar 2016 -2 yrs, 2 months
Egypt , Giza
- Job Details:* Evaluate supplied products efficiency by taking customers feedback. and provide technical support by providing a site visit to add the fine tuning touch and get best performance and less reject rate. * Offering different packaging solutions to the customers and provide machine modifications with spare parts manufacturing and installation to get best results and meet the customer's expectations. *Following up customers complaints and investigate on the technical issues and quality issues. *Monitor customer's production line performance and stability OEE with our closures on their bottles. * Implement preventive maintenance on customers capping lines ( Coca Cola, PepsiCo., Exxon Mobil, Chevron Caltex, Arma Group, Nestle Waters, Effco group, Savola group, Hayat waters……..etc.). and insure, grantee better performance of maintained machines, Show and report the maintenance impact.
Mechanical Maintenance EngineerFull Time
Mo'men Group - Three Chefs
Aug 2012 - Sep 2013 -1 yr, 1 month
Egypt , Cairo
- Job Details:* Manage and evaluate 10 maintenance technician and 3 supervisors to achieve better better overall machine performance and record the impact on productivity. * Create prev. maintenance plan and machine check list and learn to the supervisors how to deal and fill the forms. * Weekly Coordination with other departments to insure that down time machines are out of production plan. * Review Spare part Stocks and complete them to insure machine sustainability. * Turn overall machine machine performance from 86% into 97%. Less monthly down time for all machines.
Education
BSc in engineering
Helwan UniversityJan 2007 - Jan 2012 - 5 yr
High School - Thanaweya Amma
al jaziraJan 2006
Achievements
Currently in charge to add new sales projects and opportunities to the company beside the technical serveice duties. - Savola Egypt And Sudan project at 47M EGP annually. - Danone project at 20M EGP annually. - Fourat waters Tunisia at 6M euros annually. - Total Energies Kenya at mombasa at 34M euros anually. - Coca-Cola dal food Sudan at 40M euros annually.
Skills
Languages
Arabic
FluentEnglish
Fluent