KF

Khalid Hassan Fahmy

IT and help-desk

Helwan, Cairo, Egypt

Work Experience

  • Technical SupportFull Time

    BConnect Egypt

    Jul 2016 - Present -9 yrs

    Egypt , Cairo

    • Call Center - vodafoneFull Time

      Wasla

      Aug 2009 - Nov 2009 -3 months

      Egypt , Cairo

      • Job Details:Customer Service MS-Excel Siebel CRM Mobile GSM & Smarphones 3G/4G Service enabled Internet & Email

    • PC H/WInternship

      Private Sector

      Jan 2003 - Jan 2010 -7 yrs

      Egypt , Cairo

      • Job Details:Manage and fix firms hardware. Install up to date software. Find possible software to shorten work-around schedules. Help employees use new software and guide through existing ones. Deal with Server to workstation network activity, and help end users to find and correct troubles with business work flow.

      • Education

      • Technical Diploma in Database Developer

        Emak

        Jan 2011 - Jan 2011 - 0 Month

      • BSc in Computer science

        Modern Academy in Maadi (MAM)

        Jan 2001 - Jan 2006 - 5 yr

      • High School - Thanaweya Amma

        Deskoqi Islamic Schools

        Jan 2001 

      Achievements

      Learned to use many alternative software applications, OpenOffice, Gimp, file recovery and partitioning, rescue CD Learned install and using different Linux distributions. Fedora, Open SUSE and Ubuntu. Use and deployment of databases, specialized in Ms SQL, Ms Access and Oracle 11.0 g Use vector graphics like Corel suite along with raster graphics like Photoshop. Code simple to intermediate web applications. Played many sports. Played volleyball for 11 years. Played within school and university teams. Played 3 teams

      Skills

      • Printers
      • Hardware
      • Scanners
      • Fax
      • Technical Support
      • Information Technology (IT)
      • Customer Support
      • Help desk
      • Open Office
      • Installation
      View More

      Languages

      • English

        Fluent

      • Arabic

        Fluent

      Training & Certifications

      • A+

        in progress·2014

      • Social media marketing

        HP LIFE e-Learning·2013

      • Basics of finance

        HP LIFE e-Learning·2013

      • Oracle Developer 10g

        Emak·2011

      • SQL Server 2000

        High Technology Center - Faculty of Engineering, Cairo University·2005
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