
Khalid fathy Fathy
Berlitz Language Consultant
Qalubia, EgyptWork Experience
Berlitz Language Consultant Full Time
Westwood Misr
Aug 2010 - Apr 2011 -8 months
Egypt
- Job Details:Primary Responsibilities 1. Designing marketing campaigns and propaganda. 2. Setting sales deals with other providers as co- marketing. 3. Receiving and giving orientation about Berlitz history and designed programs. 4. Making follow up calls for the customers. 5. Making customers’ group schedules and placing customers in the desired groups. 6. Making enrolment and re-enrolment for the old and new customers. 7. Making counseling and surveys within the course and after to make sure of the customers’ satisfaction. 8. Putting financial plans and following up customer’s receipts. 9. Reporting to the project manager and senior accountant.
Computer Training Team Leader & HR SpecialistFull Time
Westwood Misr
Jan 2008 - Aug 2010 -2 yrs, 7 months
Egypt , Cairo
- Job Details:Primary Responsibilities: 1. Responsible for all computer-related maintenance of the center. 2. Responsible for interviewing new candidates to work as computer instructors. 3. Responsible for the initial training to the new computer instructors and hiring the required number of them. 4. Monitoring the instructors and the students. 5. Lead computer team/task forces. 6. Handle any conflicts or disputes between the instructors and the students. ( Crisis Management) 7. Suggest areas for improvement in internal processes along with possible solutions 8. Financial Management 9. Giving the technical support for the presentations including supervising them. 10. Sending monthly reports of the outlet of weekly plans.
Computer InstructorFull Time
Westwood Misr
Dec 2002 - Jan 2008 -5 yrs, 1 month
Egypt , Cairo
- Job Details:1. Responsible for teaching students all the computer applications as requested in the program delivery (ICDL) 2. Assists Computer Team Leader in any required task such as paper distribution, pre-batch administrative work, and other. 3. Training the trainees on presentation skills 4. Handling minor software problems. 5. Evaluating students' behavior during the batch. 6. Coordinate teamwork for graduation project. 7. Monitor the exams and evaluate it. 8. Format and install fresh copy of operating system and software for the next batch.
Education
B.BSc. of Commerce, Accounting Department in Accounting Department
faculty of commerceJan 1994 - Jan 1998 - 4 yr
Skills
- Internet
- Microsoft Office
- Microsoft Powerpoint
- Linux
- VB
- Computer Training Team Leader
- Computer Instructor
- Training Consultant
- Senior Administration
- HR trainer
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Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
High performance team
Dale Carnegie·2008Leadership skills
Dale Carnegie ·2004Windows 2000 prof.
2001Programming Techniques and database concepts
amac·2001MS Access 2000
amac·2001Interoductio to Microcomputer
2001