
Khalid Ibrahim ElGazzar
Service Delivery Manager at ITWox
Alexandria, EgyptWork Experience
Service Delivery ManagerFull Time
ITWox
Dec 2008 - Present -16 yrs, 7 months
Egypt , Alexandria
- Job Details:Overseeing various programs delivery at ITWorx. Ensuring appropriate processes and standards are followed till successful program delivery. Assists in applying / setting the organization strategy & oversees the work of personnel including allocation, performance tracking. Motivates employees to achieve peak productivity & performance, assists in pre-sales activities, enhances operation structure, reviews & interprets financial & operating information, monitors utilization, assists in replying to RFPs.
Education
MBA in MBA
Georgia State UniversityJan 2012 - Jan 2014 - 2 yr
M. Sc.in Computer Science. in Computer Science / Networks
Alexandria University (ALEXU)Jan 1999 - Jan 2004 - 5 yr
Bachelor's Degree in Computer Science
Alexandria University (ALEXU)Jan 1994 - Jan 1999 - 5 yr
High School - Thanaweya Amma
Lycee La LiberteeJan 1994
Achievements
- Delivered more than 40 successful projects. Of budget more than 120,000 working hours - Generating yearly revenue of more than 1 m USD
Skills
Languages
Arabic
FluentEnglish
FluentFrench
Beginner
Training & Certifications
Agile Software development
ITIDA·2013Emotional Intelligence
American Chamber·2013Middle Management & Situational Leadership
BeConsult·2012TOEFL
TOEFL·2003