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khaled mostafa siam

Corporate account managers team leader at Smart Applications

6th of October, Giza, Egypt

Work Experience

  • Corporate account managers team leaderFull Time

    Smart Applications

    Nov 2018 - Present -6 yrs, 7 months

    Egypt , Giza

    • sales and service officerFull Time

      HSBC

      Nov 2015 - Nov 2018 -3 yrs

      Egypt , Cairo

      • Job Details:Serving cst needs Money transfer Credit cards payments Accounts maintenance Letters issuance (liability - no liability) AML (anti money laundry) Sanctions policies Fraud reporting Global payment investigation

    • Customer service rep.Full Time

      DU

      Dec 2014 - Nov 2015 -11 months

      United Arab Emirates

      • Job Details:Serving cst needs and reaching their satisfaction, Preparing reports about customer issues and how can implement new ideas to support csts more Sales and targets for the company Reaching company's targets and their view

    • Customer ServiceFull Time

      Vodafone Egypt

      Jul 2012 - Aug 2012 -1 month

      Egypt , Gharbia

        • Education

        • Accounting in Accounting

          Mansoura University

          Jan 2009 - Jan 2013 - 4 yr

        • High School - Thanaweya Amma

          Elmehalla elthanweya

          Jan 2009 

        Achievements

        Promoted to senior sales adviser at HSBC Egypt 2018 Top sales achiever quarter 2,3,4 on a row 2017 Top quality achiever quarter four 2016 Third place in Egyptian bodybuilding competition 2014

        Skills

        • Microsoft Office
        • Internet
        • Software
        • Linux
        • Customer Service
        • Oracle ERP
        • Accounting
        • Oracle ERP
        • Microsoft Office

        Languages

        • Arabic

          Fluent

        • English

          Fluent

        Training & Certifications

        • Cross border accounts

          HSBC·2017

        • FATCA (US tax report)

          HSBC·2016

        • Sanctions and tax evasion

          HSBC·2015

        • AML (anti money laundry)

          HSBC·2015

        • Oracle financial e-business suite

          Oracle·2014
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