Khaled Nageh

Accounts payable accountantFull Time

• Job Details:• Process invoices for payment by reviewing invoices for proper authorization, coding and inputting invoices into accounts payable system and printing expense checks for payment. • Reconcile prepaid and accrued expense accounts by setting up accrual and amortization sub-accounts for payments, reconciling sub-account totals to general ledger control accounts on a monthly basis and maintaining supporting detail files. • Ensure invoice exceptions and vendor disputes are resolved within SLA. • Executing accounting data to internal tax accountant as necessary for corporate income tax filings. • Support in month-end closing finance process by reconciling various general ledger accounts by posting histories, analyzing debit/credit activity to determine outstanding balances in accounts, aging reconciled entries and determining appropriate dates for reconciling items to clear. • Decreased month-end closing tasks spanning 6 days to 4 days following implementation of the computerized accounting system and time management.

Cashier SpecialistFull Time

• Job Details:• Greeted customers upon their entry into the store and helped them with any questions and concerns. • Handle cash, credit, or check transactions with customers. • Issue change, receipts, refunds, or tickets and redeem stamps and coupons. • Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change. • Make sales referrals, cross-sell products, and introduce new ones. • Resolve customer complaints, guide them, and provide relevant information. • Reduced waiting time for customers by providing quick services. • Exercised a lot of patience and tact to deal with demanding and angry customers.

Customer serviceFull Time

• Job Details:Identify and assess customers’ needs to achieve satisfaction. • Build sustainable relationships and trust with customer accounts through open and interactive communication. • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents. • Maximized revenue by building and managing key customer relationships, further illustrating communication and problem solving abilities.