
Khaled Sayed Ali
IT Manager at International Consultant Engineers
Haram, Giza, EgyptWork Experience
Head of IT DepartmentFull Time
- Job Details:• Administer Windows Server environments, AD, DNS, DHCP, GPO. • Manage VMware vSphere & Hyper-V virtualization infrastructure and associated SAN storage. • Implement and monitor backup/DR solutions (Veeam, Acronis). • Oversee security infrastructure: endpoint protection (Kaspersky), firewalls (Fortinet, Sophos), VPN. • Perform proactive monitoring (ManageEngine Event Log Analyzer), performance tuning, and capacity planning. • Lead IT projects, design/implement IT policies, mentor junior staff, and manage vendors.
Head of Information Technology DepartmentFull Time
Royal House Language School
Sep 2021 - Jun 2023 -1 yr, 9 months
Egypt , Giza
- Job Details:• Manage relationships with external IT vendors and service providers for timely and cost- effective service delivery. • Work with school leadership to identify IT needs and develop strategies to meet them. • Lead and support a team of IT professionals. • Develop and implement IT policies and procedures aligned with best practices and regulatory requirements. • Manage school's IT systems, including hardware, software, and network infrastructure. • Administer and configure MS Office 365 for staff. • Manage server and storage capacity, provide utilization statistics. • Install and configure new software and hardware, including server networks, devices, and firewalls. • Implement, support, troubleshoot, and migrate server virtualization environments on VMWare vSphere 6.x. • Configure protection parameters for servers and workstations using Kaspersky Security Administrator. • Monitor and analyze system performance, implement preventive maintenance for critical IT equipment. • Plan and implement network security measures to regulate access and protect data. • Administer and configure network servers (Windows Server 2019, 2012 R2, 2008 R2). • Configure and manage servers, workstations, switches, and routers. • Install, configure, and manage backup software (Veeam Backup & Replication, Acronis True Image, EaseUS Todo Backup).
IT ManagerPart Time
- Job Details:• Take responsibility for IT Department processes and interface with the office on any IT-related issues.
Head of Information Technology DepartmentFull Time
EGC Group (i.e. Known as ICEMAN)
May 2018 - May 2021 -3 yrs
Egypt , Giza
- Job Details:• Manage server and storage capacity, provide utilization statistics. • Administer Microsoft Dynamics AX ERP systems (user access). • Backup, restore, and monitor performance of ERP systems. • Install and configure new software and hardware, including server network, devices, and firewalls. • Implement, support, troubleshoot, and migrate server virtualization environments on VMWare vSphere 6.x. • Create data store for VMs, deploy virtual machines, use clones, snapshots, and templates. • Experience with SCCM suite for software update deployment and OSD deployment. • Use Kaspersky Security Administrator to configure protection parameters for servers and workstations. • Monitor and analyze system performance, implement preventive maintenance plan for critical IT equipment. • Setup, maintain, and control Fortinet Firewall devices (Fortinet 60F, 100D, 110C, 60C, FortiAnalyzer100C), as well as Sophos UTM and Sophos XG Firewall. • Ensure replication with HQ site and DR site. • Administer web users, hosting accounts, and Cpanel. • Plan, coordinate, and implement network security measures to regulate access and prevent unauthorized modification, destruction, or disclosure of information. • Design and configure active directory structure for different sites. • Handle and manage technical issues related to ERP systems. • Administer and configure network servers (Windows Server 2019, 2012, 2008, 2003). • Configure and manage servers, workstations, switches, and routers for EGC new sites. • Install, configure, and support LAN and WAN consisting of fifteen branches with VPN connections. • Install, configure, and manage software backup (Veeam Backup & Replication, Acronis True Image, EaseUS Todo Backup). • Design, setup, maintain, and monitor CCTV security system according to compliance rules.
Education
Management Information Systems in Information technology
The Higher Institute for Qualitative Studies.Jan 2013 - Jan 2016 - 3 yr
High School - Other
Ahmed BahgatJan 2003
Skills
- System administrator
- Technical Support
- Windows Server
- Microsoft Internet Security and Acceleration (ISA) Server 2006
- Microsoft Windows
- Network Administration
- Problem Solving
- CCTV System
- Microsoft Azure Administrator Associate
- Forefront Threat Management Gateway (TMG) 2010
View More
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
Microsoft Azure (Fundamentals, Administration - In Progress)
Self study·2025Sophos XG Firewall
Self Study·2019Sophos UTM
Self Study·2019Kaspersky Security Center 10
Self Study·2018SCCM 2012 SP2
Self Study·2018Veeam Backup & Replication v9.5
Self Study·2018VMware ESXI 6.5
Self Study·2018Fortinet
Self Study·2018CCNA R&S (200-125)
National Education Network·2017CCNA R&S (200-125)
National Education Network·2017MCSE 2016
Self Study·2017MCSA 2012 r2
Self Study·2015Microsoft Certified Technology Specialist: Windows Server 2008 R2, Server Virtualization
National Education Network·2012ITL Certified Trainer
National Education Network·2012MCTS, Windows server 2008 R2, Server Virtualization
National Education Network·2012MCITP
National Education Network·2012MCITP Server Administrator Windows Server 2008 R2
2011ITL
National Education Network·2011TMG 2010
Self Study·2010