profile-img

Khaled Sayed Ali

IT Manager at International Consultant Engineers

Haram, Giza, Egypt

Work Experience

  • Head of IT DepartmentFull Time

    Gochat247

    Sep 2024 - Present -10 months

    Egypt , Cairo

    • Job Details:• Administer Windows Server environments, AD, DNS, DHCP, GPO. • Manage VMware vSphere & Hyper-V virtualization infrastructure and associated SAN storage. • Implement and monitor backup/DR solutions (Veeam, Acronis). • Oversee security infrastructure: endpoint protection (Kaspersky), firewalls (Fortinet, Sophos), VPN. • Perform proactive monitoring (ManageEngine Event Log Analyzer), performance tuning, and capacity planning. • Lead IT projects, design/implement IT policies, mentor junior staff, and manage vendors.
  • Head of Information Technology DepartmentFull Time

    Royal House Language School

    Sep 2021 - Jun 2023 -1 yr, 9 months

    Egypt , Giza

    • Job Details:• Manage relationships with external IT vendors and service providers for timely and cost- effective service delivery. • Work with school leadership to identify IT needs and develop strategies to meet them. • Lead and support a team of IT professionals. • Develop and implement IT policies and procedures aligned with best practices and regulatory requirements. • Manage school's IT systems, including hardware, software, and network infrastructure. • Administer and configure MS Office 365 for staff. • Manage server and storage capacity, provide utilization statistics. • Install and configure new software and hardware, including server networks, devices, and firewalls. • Implement, support, troubleshoot, and migrate server virtualization environments on VMWare vSphere 6.x. • Configure protection parameters for servers and workstations using Kaspersky Security Administrator. • Monitor and analyze system performance, implement preventive maintenance for critical IT equipment. • Plan and implement network security measures to regulate access and protect data. • Administer and configure network servers (Windows Server 2019, 2012 R2, 2008 R2). • Configure and manage servers, workstations, switches, and routers. • Install, configure, and manage backup software (Veeam Backup & Replication, Acronis True Image, EaseUS Todo Backup).
  • IT ManagerPart Time

    International Consultant Engineers

    Jul 2021 - Present -4 yrs

    Egypt , Cairo

    • Job Details:• Take responsibility for IT Department processes and interface with the office on any IT-related issues.
  • Head of Information Technology DepartmentFull Time

    EGC Group (i.e. Known as ICEMAN)

    May 2018 - May 2021 -3 yrs

    Egypt , Giza

    • Job Details:• Manage server and storage capacity, provide utilization statistics. • Administer Microsoft Dynamics AX ERP systems (user access). • Backup, restore, and monitor performance of ERP systems. • Install and configure new software and hardware, including server network, devices, and firewalls. • Implement, support, troubleshoot, and migrate server virtualization environments on VMWare vSphere 6.x. • Create data store for VMs, deploy virtual machines, use clones, snapshots, and templates. • Experience with SCCM suite for software update deployment and OSD deployment. • Use Kaspersky Security Administrator to configure protection parameters for servers and workstations. • Monitor and analyze system performance, implement preventive maintenance plan for critical IT equipment. • Setup, maintain, and control Fortinet Firewall devices (Fortinet 60F, 100D, 110C, 60C, FortiAnalyzer100C), as well as Sophos UTM and Sophos XG Firewall. • Ensure replication with HQ site and DR site. • Administer web users, hosting accounts, and Cpanel. • Plan, coordinate, and implement network security measures to regulate access and prevent unauthorized modification, destruction, or disclosure of information. • Design and configure active directory structure for different sites. • Handle and manage technical issues related to ERP systems. • Administer and configure network servers (Windows Server 2019, 2012, 2008, 2003). • Configure and manage servers, workstations, switches, and routers for EGC new sites. • Install, configure, and support LAN and WAN consisting of fifteen branches with VPN connections. • Install, configure, and manage software backup (Veeam Backup & Replication, Acronis True Image, EaseUS Todo Backup). • Design, setup, maintain, and monitor CCTV security system according to compliance rules.
  • Education

    • Management Information Systems in Information technology

      The Higher Institute for Qualitative Studies.

      Jan 2013 - Jan 2016 - 3 yr

    • High School - Other

      Ahmed Bahgat

      Jan 2003 

    Skills

    View More

    Languages

    • Arabic

      Fluent
    • English

      Advanced

    Training & Certifications

    • Microsoft Azure (Fundamentals, Administration - In Progress)

      Self study·2025
    • Sophos XG Firewall

      Self Study·2019
    • Sophos UTM

      Self Study·2019
    • Kaspersky Security Center 10

      Self Study·2018
    • SCCM 2012 SP2

      Self Study·2018
    • Veeam Backup & Replication v9.5

      Self Study·2018
    • VMware ESXI 6.5

      Self Study·2018
    • Fortinet

      Self Study·2018
    • CCNA R&S (200-125)

      National Education Network·2017
    • CCNA R&S (200-125)

      National Education Network·2017
    • MCSE 2016

      Self Study·2017
    • MCSA 2012 r2

      Self Study·2015
    • Microsoft Certified Technology Specialist: Windows Server 2008 R2, Server Virtualization

      National Education Network·2012
    • ITL Certified Trainer

      National Education Network·2012
    • MCTS, Windows server 2008 R2, Server Virtualization

      National Education Network·2012
    • MCITP

      National Education Network·2012
    • MCITP Server Administrator Windows Server 2008 R2

      2011
    • ITL

      National Education Network·2011
    • TMG 2010

      Self Study·2010
    Share this Profile