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Khaled Saeed

After Sales & Technical Support Team Leader at Nile Projects & Trading Company

Nasr City, Cairo, Egypt

Work Experience

  • After Sales & Technical Support Team LeaderFull Time

    Nile Projects & Trading Company

    Jan 2020 - Present -5 yrs, 6 months

    Egypt , Cairo

    • Job Details:• Team management and development across Egypt • Customer issue resolution, complaint handling, and claims management • Customer technical training and workshop support • Developed fleet business through data analysis, performance reporting, and collaboration with sales and marketing teams
  • Sales EngineerFull Time

    Nile Projects & Trading Company

    May 2017 - Dec 2019 -2 yrs, 7 months

    Egypt , Cairo

    • Job Details:• Tire testing, claims handling, and in & out of service inspections • After-sales services • Preparation & presentation of technical reports to customers • Prospecting new customers and opening new sales opportunities
  • ParticipantInternship

    P&G

    Egypt

    • Job Details:-Attended a seminar about the company’s departments and worked in a team on a business case study. -Acquired basic knowledge about marketing and operations in FMCGs
  • Education

    • BSc in Engineering

      Ain Shams University (ASU)

      Jan 2011 - Jan 2016 - 5 yr

    • High School - Thanaweya Amma

      10th of ramadan secondary school

      Jan 2011 

    Verified Badges

    General Abilities Badges:

      Skills

      Languages

      • Arabic

        Fluent
      • English

        Advanced

      Training & Certifications

      • Employability Skills Scholarship

        Misr El Kheir Foundation·2015
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