KA

khalid mohamed alashkar

head of customer care center and head of delivery service

Mansoura, Dakahlia, Egypt

Work Experience

  • customer service managerFull Time

    The Chef Restaurant

    Dec 2020 - Present -4 yrs, 6 months

    Egypt , Dakahlia

    • Job Details:working as customer care manager, mainly in ongoing plan to create customer care center.

  • Call Center Quality CoachFull Time

    El Mohamady Restaurant customers service center

    Jan 2019 - Nov 2020 -1 yr, 10 months

    Egypt , Dakahlia

    • customer service agentFull Time

      El Mohamdy Restraunt

      May 2017 - May 2018 -1 yr

      Egypt , Dakahlia

        • Education

        • BS-MIS in commerce

          Misr higher institute for engineering and technology in Mansoura (MET)

          Jan 2013 - Jan 2017 - 4 yr

        • High School - Thanaweya Amma

          شخبوط بن سلطان

          Jan 2012 

        Activities

        • team leader at MET Academy misr engineering &technology

          Student Activity

          Feb 2017 - May 2017 -3 months

        Skills

        • Sales Target
        • Customer Service
        • Team Leadership
        • Sales
        • Business Planning
        • Instruction
        • Inbound Calls
        • Quality Assurance
        • Customer Support

        Languages

        • Arabic

          Fluent

        • English

          Advanced
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