
Khaled Mohamed Ashraf
Creativity
Sheraton, Cairo, EgyptWork Experience
MEA|Digital Solutions Pre-Sale consultant and project managerFull Time
Xerox
Oct 2019 - Present -5 yrs, 9 months
Egypt , Cairo
- Job Details:reSale: Printing Solutions, IT solutions, ERP solutions, ECM solutions Developed plans for the new solutions and set lead generation for a new market. First-level support for MEA region in AAA software solutions and SAS solutions (e.g., Saudi Arabia, UAE, South Africa, etc.). Lead a team of experts to implement and support our customers. Put the scope of work with all the project stakeholders. Deliver the Software specifications to the customer according to their need occupied closely with the Sales and Marketing team. Evaluated the SOW with the customer followed by a POC before starting the project. Defined project scope and schedule, allocated necessary resources, and aligned costs with established budget constraints. KHALED ASHRAF EL-MELIGY Digital Solution Presale Consultant Khaled.m.ashraf@gmail.com +21001493246 Cairo, Egypt July 14, 1990 Male behance.net/khaled_creativity linkedin.com/in/khaledmashraf Charity Swimming Reading - Climbing mountains Ensure proper maintenance on completed projects and all incidents are solved within the agreed SLA and enhance the quality of planning and execution. Conducted workload environment and devised new operational processes led to a 40% increase in productivity. Successfully Implemented 90% of key accounts MPS ERP and design software architecture.
Senior Service and Sales EngineerFull Time
Xerox
Jan 2017 - Present -8 yrs, 6 months
Egypt , Cairo
- Job Details: Customer handling / Technical Sales deal Assisting service engineers Problem solving Root cause analysis Provide on-site installation, validation and commissioning of instruments Perform hands-on on-site troubleshooting, service and repairs Provide high level technical support to external customers at their location Provide on-site training to the customers Interface with cross functional work teams such as field applications, customer support/services, product management, manufacturing and marketing/sales
Education
Technical Diploma in Business development
DVCIRCLESJan 2021 - Jan 2022 - 1 Year
Technical Diploma in PMP preparation course
American University in Cairo (AUC)Jan 2018 - Jan 2018 - 0 Month
MBA
American University in Cairo (AUC)Jan 2013 - Jan 2016 - 3 yr
Bachelor's Degree in mechatronics
Higher Technological Institute - 10th of Ramadan CityJan 2007 - Jan 2012 - 5 yr
Achievements
2020-2022 Credit Agricole: -Lead a team of 15 operators and engineers to implement printers and print management solutions for 83 branches with 350 devices. -Customize and tailor the application to meet the customer requirements. -Design a workflow for the help desk engineer to solve daily problems for the end-users. •Pharaonic Petroliam company: -Lead 5 operators and engineers to implement printers and print management solutions for two HQs -Customize the application for the business requirements. -Design and train onsite engineers for troubleshooting and maintaining the whole.
Skills
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
Advanced Business development
DvCircuils·2022ITIL 4
Online·2021OPTIMIDOC SERVER - PRODUCT SPECIALIST
xerox·2020YSOFT SAFEQ 6 PRODUCT SPECIALIST TRAINING
xerox·2020FUNDAMENTALS OF AGILE SOFTWARE DEVELOPMENT ICP
Agile Academy·2020Technical Trainig- Germany
Printing innovation/Germany·2019EQUITRAC OFFICE AND EXPRESS 5.7 TECHNICAL CERTIFICATION FOR IMPLEMENTATION
xerox·2019CCNA, MCSA, Fortinet
youtube·2019Automation
jelecom·2015professional graphic design
YAT·2013photoshop , Illustrator, Indesign
YAT·2013