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Khaled Mohamed Ashraf

Creativity

Sheraton, Cairo, Egypt

Work Experience

  • MEA|Digital Solutions Pre-Sale consultant and project managerFull Time

    Xerox

    Oct 2019 - Present -5 yrs, 9 months

    Egypt , Cairo

    • Job Details:reSale: Printing Solutions, IT solutions, ERP solutions, ECM solutions Developed plans for the new solutions and set lead generation for a new market. First-level support for MEA region in AAA software solutions and SAS solutions (e.g., Saudi Arabia, UAE, South Africa, etc.). Lead a team of experts to implement and support our customers. Put the scope of work with all the project stakeholders. Deliver the Software specifications to the customer according to their need occupied closely with the Sales and Marketing team. Evaluated the SOW with the customer followed by a POC before starting the project. Defined project scope and schedule, allocated necessary resources, and aligned costs with established budget constraints. KHALED ASHRAF EL-MELIGY Digital Solution Presale Consultant Khaled.m.ashraf@gmail.com +21001493246 Cairo, Egypt July 14, 1990 Male behance.net/khaled_creativity linkedin.com/in/khaledmashraf Charity Swimming Reading - Climbing mountains Ensure proper maintenance on completed projects and all incidents are solved within the agreed SLA and enhance the quality of planning and execution. Conducted workload environment and devised new operational processes led to a 40% increase in productivity. Successfully Implemented 90% of key accounts MPS ERP and design software architecture.
  • Business Development ConsultantPart Time

    El-Ghanem

    May 2019 - Dec 2019 -7 months

    Egypt , Cairo

    • Business Development ConsultantPart Time

      Agile Academy

      Mar 2019 - May 2019 -2 months

      Egypt , Cairo

      • Senior Service and Sales EngineerFull Time

        Xerox

        Jan 2017 - Present -8 yrs, 6 months

        Egypt , Cairo

        • Job Details: Customer handling / Technical Sales deal  Assisting service engineers  Problem solving  Root cause analysis  Provide on-site installation, validation and commissioning of instruments  Perform hands-on on-site troubleshooting, service and repairs  Provide high level technical support to external customers at their location  Provide on-site training to the customers  Interface with cross functional work teams such as field applications, customer support/services, product management, manufacturing and marketing/sales
      • Education

        • Technical Diploma in Business development

          DVCIRCLES

          Jan 2021 - Jan 2022 - 1 Year

        • Technical Diploma in PMP preparation course

          American University in Cairo (AUC)

          Jan 2018 - Jan 2018 - 0 Month

        • MBA

          American University in Cairo (AUC)

          Jan 2013 - Jan 2016 - 3 yr

        • Bachelor's Degree in mechatronics

          Higher Technological Institute - 10th of Ramadan City

          Jan 2007 - Jan 2012 - 5 yr

        Achievements

        2020-2022 Credit Agricole: -Lead a team of 15 operators and engineers to implement printers and print management solutions for 83 branches with 350 devices. -Customize and tailor the application to meet the customer requirements. -Design a workflow for the help desk engineer to solve daily problems for the end-users. •Pharaonic Petroliam company: -Lead 5 operators and engineers to implement printers and print management solutions for two HQs -Customize the application for the business requirements. -Design and train onsite engineers for troubleshooting and maintaining the whole.

        Skills

        • Presales
        • Problem Solving
        • Adobe Photoshop
        • Adobe illustrator
        • Graphic Design
        • Business Development
        • Maintenance
        • SolidWorks

        Languages

        • Arabic

          Fluent
        • English

          Advanced

        Training & Certifications

        • Advanced Business development

          DvCircuils·2022
        • ITIL 4

          Online·2021
        • OPTIMIDOC SERVER - PRODUCT SPECIALIST

          xerox·2020
        • YSOFT SAFEQ 6 PRODUCT SPECIALIST TRAINING

          xerox·2020
        • FUNDAMENTALS OF AGILE SOFTWARE DEVELOPMENT ICP

          Agile Academy·2020
        • Technical Trainig- Germany

          Printing innovation/Germany·2019
        • EQUITRAC OFFICE AND EXPRESS 5.7 TECHNICAL CERTIFICATION FOR IMPLEMENTATION

          xerox·2019
        • CCNA, MCSA, Fortinet

          youtube·2019
        • Automation

          jelecom·2015
        • professional graphic design

          YAT·2013
        • photoshop , Illustrator, Indesign

          YAT·2013
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