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khaled mahmoud

Solid hard-working ethics,Efficient

Alexandria, Egypt

Work Experience

  • Customer service associateFull Time

    Concentrix

    Jul 2023 - Apr 2024 -9 months

    Egypt , Alexandria

    • Job Details:Respond in timely manner to customer's queries. De-escalation of complaints and resolve the issue. Achieve customer satisfaction rating
  • CeoFull Time

    PandoraBox

    Mar 2020 - Apr 2021 -1 yr, 1 month

    Egypt , Alexandria

    • Job Details:Develop high-level strategic goals and ensure they align with the company’s mission and vision for cutting-edge AI technology applications. Lead and scale the company, managing all aspects of the business from product development to market entry strategies. Oversee R&D, product management, marketing, and sales to ensure cohesive and effective growth strategies. Maintain deep knowledge of emerging industry trends, competitive landscape, and regulatory environment to effectively position the company for growth. Build a strong culture of innovation and collaboration that attracts top talent and encourages professional development. Foster relationships with investors, industry experts, and potential partners to secure the resources and alliances necessary for success. Ensure the company's financial viability by managing resources wisely and securing additional funding when necessary. Represent the company as its primary spokesperson to stakeholders, media, and the broader public.
  • CopywriterFull Time

    JisrLabs

    Aug 2018 - Mar 2020 -1 yr, 7 months

    Egypt , Alexandria

    • Job Details:o Create high-engagement content that reflects the brand’s objectives and sustains readers’ curiosity. o Collaborate with the creative team in brainstorming, o delivering new ideas, new trends and concepts on social media channels. o Understand client’s requirements from Account managers. o Generate campaign concepts and ideas, including the execution of the writing and the visual direction, as per the brief. o Rewrite copy to make it easier for readers to understand. o Correct any errors in grammar, spelling, punctuation, context, and meaning.
  • International Account AdvisorFull Time

    Vodafone Egypt

    Jan 2015 - Jan 2017 -2 yrs

    Egypt

    • Education

      • Bachelor's Degree in Electrical Engineering

        Alexandria University (ALEXU)

        Jan 2006 - Jan 2011 - 5 yr

      • High School - Thanaweya Amma

        Gamal abd-elnaser military school

        Jan 2006 

      Skills

      • Hard Skills
      • Copywriting
      • Translation
      • Microsoft Office
      • Technical Analysis
      • google sheets

      Languages

      • Arabic

        Fluent
      • English

        Fluent

      Training & Certifications

      • TOEFL

        2011
      • SCADA

        Alexandria university·2010
      • S7 PLC basic

        Alexandria university·2009
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