Basic Info

Khaled kotp

1 year

Nasr City, Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

Technical Support Representative at Vodafone

Experience Details

Technical Support Representative

Customer Service/Support

Entry Level

N/A


Company Details

Vodafone (multinational)

Maadi, Cairo, Egypt

More than 1000 employees

Internet/E-commerce

N/A

Jul 2015 to present (1 year 5 months)

Education

Bachelor's Degree in Electrical Engineering

Education Details

Bachelor's Degree

Electrical Engineering

higher technological institute tenth of ramadan city, Egypt

C / Good / 65 - 75%

N/A

N/A

higher technological institute tenth of ramadan city
2010 - 2015

Certifications

CCNA
Sep 2013

Certificate details

CCNA

Sep 2013

N/A

N/A

N/A

N/A

CCNP routing
Mar 2016

Certificate details

CCNP routing

Mar 2016

N/A

N/A

N/A

N/A

CCNP switching
Aug 2016

Certificate details

CCNP switching

Aug 2016

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

Customer Care Concepts

Aug 2016

Vodafone

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

CCNACCNP RoutingCCNP SwitchingCommitmentCustomer Care ConceptsCustomer ServiceE-commerceElectrical EngineeringEnglishHard WorkerHard WorkingInternetMicrosoft OfficeMusicPresenterProblem SolverSupportSupportiveTeam PlayerTechnical SupportTechnical Support RepresentativeTime ManagementVodafone

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: High

:

More than 7 years

Customer Service

Customer Service

: Expert

: High

:

1-3 years

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Fields of Expertise

Technical Support

Technical Support

: Expert

: Medium

:

1-3 years

Key Skills

Hard worker, Presenter, Problem Solver, Team Player, Supportive

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