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khaled Mohamed ElAnwar

customer service, Operations

Sharjah, United Arab Emirates

Work Experience

  • Client Relationship ManagerFull Time

    AL DEYAA MEDIA PRODUCTION LLC

    Jan 2016 - Present -9 yrs, 5 months

    United Arab Emirates , Dubai

    • Smartphones Team LeaderFull Time

      Raya Contact Center

      Jan 2013 - Present -12 yrs, 5 months

      Egypt

      • Smartphones Team LeaderFull Time

        Raya Contact Center

        Jan 2013 - Present -12 yrs, 5 months

        Egypt

        • Senior Customer Service RepresentativeFull Time

          Vodafone Egypt

          Nov 2008 - Dec 2012 -4 yrs, 1 month

          Egypt

            • Education

            • Bachelor's Degree in Computer Science

              Higher Institute of Computer Science

              Jan 2001 - Jan 2005 - 4 yr

            • Bachelor's Degree in Computer Science

              Higher Institute of Computer Science

              Jan 2001 - Jan 2005 - 4 yr

            • High School - Thanaweya Amma

              Al Saeedia school

              Jan 2001 

            Skills

            • Customer Care
            • Telecommunication
            • Internet
            • operation
            • excel

            Languages

            • Arabic

              Fluent

            • English

              Advanced

            Training & Certifications

            • Analytical and conceptual Thinking

              Dale Carnegie·2009
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