khaled magdy magdy

Senior IT Technical Support Engineer at Bee Smart Payment Solutions

Mounib, Giza, Egypt

Basata

Aug 2023 - Present -1 yr, 10 months

Egypt , Cairo

Mar 2022 - Present -3 yrs, 3 months

Egypt , Cairo

Job Details:- Installing and configuring computer systems. - Monitoring and maintaining computer systems & networks. - Troubleshooting system and network problems and solving S/W, H/W faults. - Identify and correct or advise on operational issues in client computer systems. - Running network applications to support enterprise and remote users. - Setting up new users’ accounts and profiles and dealing with password issues. -Support Four Branches about 100 users [PCs, Laptops, Windows, Linux, Mobiles, Printers and Network}. - Updates technical and business knowledge by participating in educational opportunities. - Replacing parts as required.

payment terminal venther

Aug 2017 - Feb 2022 -4 yrs, 6 months

Egypt

Misr for trade

Oct 2015 - Aug 2017 -1 yr, 10 months

Egypt , Cairo

Job Details:im IT engineer in the team of technical support of the company make the daily maintenance for the computes ,printers,network application for customers via phone or going make the documentation for all the day work i work in my company with windows server 2008,2012 windows 7 windows 10 Microsoft word Microsoft excel Microsoft outlook Microsoft power point medical devices application support (EEG-EMG-TMS-SPIROMETRY-ECG)

Bachelor's Degree in computer since
Al-Azhar University
Jan 2007 - Jan 2012 - 5 yr
High School - Thanaweya Amma
alazhr
Jan 2007

graduation project at faculty of engineering
Student Activity
Oct 2011 - Jun 2012 -8 months

I have achievements as network engineer reserve officer at military at egyption armed force (2013 - present)