Khaled Ahmed Hussein

Translator

Riyadh, Saudi Arabia

Yuksel inșat saudi arabia

Mar 2024 - Present -1 yr, 4 months

Saudi Arabia , Riyadh

Job Details:Currently serving as an Engineering Translator, responsible for the accurate and professional translation of a wide range of technical and administrative documents, including engineering contracts, official correspondence, minutes of meetings, site instructions, and non-conformance reports. I facilitate seamless communication between Arabic- and English-speaking teams by ensuring precise, context-aware translations in both directions. My role supports cross-departmental coordination and contributes to the clarity and compliance of project documentation within a multinational construction environment.

Customer Support RepresentativeFull Time
Dec 2021 - Feb 2024 -2 yrs, 2 months
Egypt
- Job Details:In this role, I was responsible for delivering high-quality, multilingual customer support while ensuring client satisfaction and promoting company growth. My key responsibilities included: Building and maintaining strong relationships between the company and customers through professional and empathetic communication. Managing and resolving customer complaints promptly and effectively to maintain service excellence. Delivering timely, accurate solutions across a variety of service inquiries and technical issues. Promoting new products and services to drive customer engagement and support sales targets. Leading internal sales coaching sessions to support colleagues in achieving individual and team KPIs. Conducting applicant screening and participating in final interviews alongside team leaders and operations management, leveraging my advanced fluency in multiple languages. Ensuring end-to-end customer satisfaction and retention through attentive service and follow-up. Addressing and resolving back-office queries with attention to detail and service compliance.
Billing advisor Full Time
Aug 2017 - Dec 2017 -4 months
Egypt