
khaled youssef
Warehouse and logstics Supervisor at Saint-gobain
Alsadat City, Monufya, EgyptWork Experience
Logistic CoordinatorFull Time
May 2011 - Dec 2014 -3 yrs, 7 months
Egypt , Monufya
- Job Details:Responsibilities: • Receive sales order from Customers and follow up all sales order till loaded • Manage and operate the monthly action plan for the dispatch team • Support the direct manager daily/ weakly with reports about dispatch and all sales order • Manage all Trucks and the loaded. • Connect between the Customers and dispatch team. • Date entry for outing shipments in our dispatch file and in Microsoft dynamic • Handling the process of dispatching statement • Coordinate and deal with the customer’s sales order and request. • Solve daily problems for dispatch statement and customers • Mange all logistic about dispatch and customer serves. • Create files for data base about customers & problems and products • Update daily and monthly reports for sales team that show (orders , dispatch & pending figures) with the variance with targets • Monitor all shipping details in regard of trucks number, driver name, time of waiting and loading. • Responsible for all customers mailing service • Monitor loading process in all plants and preparing the required analysis for top management for better improvement • Follow up with transportation agency in regard of delivered products • Coordinate and follow up between warehouse , customers and dispatch offices in regard of Ex Work Orders • Coordinate with customer services and finance for the monthly closing • Register and follow up all customer complaints to reach customer satisfactions • Update , follow up & develop customer services policies and procedure • Responsible for all customers mailing service
ReceptionistFull Time
- Job Details:. * Public Relationship for guest . * Solve any problems for guest. *welcomes visitors by greeting them, in person or in telephone . Receive and sort mail and deliveries *
Education
sociology in sicology
Sadat Academy for Management Sciences (SAMS)Jan 2014 - Jan 2016 - 2 yr
B.A in German language
Menoufia UniversityJan 2006 - Jan 2010 - 4 yr
High School - Thanaweya Amma
Galal KhederJan 2006
Skills
- Microsoft Office
- Internet
- Customer Service
- Business Planning
- Microsoft Excel
- Sales
- SAP
- ERP
- Logistics
- Purchasing
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Languages
Arabic
FluentEnglish
AdvancedGerman
Advanced
Training & Certifications
5S-WLA
Saint-gobian·2023WCM
Saint-gobian·2023Advanced Exel
2021ERP Sab B1
Saint-gobian·2018sales
Cairo university ·2015ICDL
2009English cures
2009German language
Gothe institute ·2006