Khaled samy Youssef

Sales ManagerFull Time

Associate Manager (Catering & HORECA)Full Time

• Job Details: Responsible for (Sales & catering / Customer Service / L.S.M).  Customer relation management with very strong communications (Hotels, Restaurants … etc.)  Monitoring KPI’S (sales, AVG and transaction)  Monitoring catering - bulk orders and contracting with companies and factories to supply Americana products.  Strategic plans for (Out visit and open new channels, Sales, AVG and transaction, catering orders, LSM).  Setting targets of KPI’s for team leaders.  Responsible for following sales team.  Weekly meeting with sales team to review customer feedback, sales target and team performance.  Coaching and training.  Monitoring team leader’s performance and motivating them to reach targets.  Ensure that all routes and areas are covered aggressively and that the Sales Supervisors understand the sales plans for their particular area  Working with operation team to enhance the delivery in all stores.  Supporting to set the trade zone of the branches and new opening.  All Sales reports.  Handle & solving customer’s complaint  Workforce schedule.  Control the expenses and operate within the approved budget / P & L.

sales managerFull Time