Khaled Samir Gomaa
Light Current Systems Engineer
Tabuk, Saudi ArabiaWork Experience
Light Current Systems Engineer
ITI for Integrated Systems
Jan 2023 - Jun 2025 -2 yrs, 5 months
Egypt
- Job Details:Installed and configured low current systems including CCTV, access control, and fire alarms. Streamlined manufacturing processes. Executed on-site technical support during installation and maintenance phases, resolving 95% of technical issues on first visit and reducing overall downtime by an average of 20 hours per project. Collaborated with IT teams and project managers to ensure system integration. Conducted routine inspections and troubleshooting to minimize system downtime.
PowerMaint Co
Jan 2021 - Dec 2022 -1 yr, 11 months
Egypt
- Job Details:Handled level 1 support requests, including software installations, account setups, and system updates. Diagnosed hardware and software issues and escalated complex tickets appropriately. Assisted in setting up and maintaining office IT infrastructure. Supported the setup of new workstations, network printers, and software licensing. Maintained IT inventory and helped streamline internal processes through documentation and reporting.
Education
Bachelor's Degree in Electronic Engineering
Menoufia UniversityJan 2014 - Jan 2019 - 5 yr
Skills
- Technical Analysis
- Technical Support
- Helpdesk Operations
- IT Infrastructure
- Hardware & Software Troubleshooting
- Active Directory (User Account Setup & Management)
- Windows OS & Microsoft Office
- Installation of Low Current Systems
- Network Basics (LAN/WAN, Routers, Switches)
- Printer & Peripheral Configuration
View More
Languages
Arabic
FluentEnglish
Intermediate