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khaled samir El-Dakhakhney

Branch Director at AL-Raya United Kuwait

Manial, Cairo, Egypt

Work Experience

  • Business development and operations managerFull Time

    On Track Expo

    Jun 2018 - Mar 2020 -1 yr, 9 months

    United States

    • Job Details:A. Handling all Documents of all customers who engaged with our Project B. link with Head Office at Kuwait for feedbacks & selling process C. Customer Service as any feedbacks and welcome calls and requests handling D. Link with Hotel at Saudia Arabia for special requests & availability E. Responsible on selling line with any corporates packages F. Business development and client retention within the staffing and recruiting area of business services G. Energetic and highly motivated, must be able to lead by example H. Reviewing financial statements, sales and activity reports, and other performance data to ensure productivity and goal achievement I. Responsible for overall profitability of the branch through direct sales to existing and prospective clients J. Conduct research on existing and prospective clients, industries, markets and competitors K. Responsible for maintaining current versions of business development materials, including practice overviews, proposals and presentations. Regularly audit materials and work with BD Managers and attorneys to create and update content. L. Resolved service-related problems in a timely manner. M. Updated team members about changes in tourism products, services, pricing and policies. N. Developed departmental objectives, work schedules, budgets and policies. O. Recruited and trained eleven new members of the sales, Marketing & Operation team. P. Reduced overtime by 30 % in operation department.
  • Branch DirectorFull Time

    AL-Raya United Kuwait

    Apr 2017 - Present -8 yrs, 2 months

    Egypt , Cairo

    • Co FounderPart Time

      Inbox Co-working Space

      Jan 2016 - Jan 2017 -1 yr

      • Operations ManagerFull Time

        Exhibition Housing Bureau

        Mar 2015 - Jun 2016 -1 yr, 3 months

        Egypt , Cairo

        • Job Details:D. Cooperate & merge with all teams. E. coming up with new plans to develop our Goals F. direct Line with our branch in USA G. Fix all Situations to Reach the best for or Production H. responsibly for monthly- daily target/production I. development operations Teams J. hunt Newcomers K. recently adding new Plans & goals for our new branch at USA
      • Education

        • Bachelor's Degree in Bachelor Of Hotels & Tourism Management ( Guidance Dep.)

          Helwan University

          Jan 2009 

        • High School - Thanaweya Amma

          Atef Barakt Language Experimental School

          Jan 2005 

        Achievements

        Winner Of University Tournament Chess Of 3 years Consequently

        Skills

        • Microsoft Excel
        • Teamwork
        • Leadership Management
        • Customer Relations
        • Data Analysis
        • Operations
        • Selling
        • Presentations
        • Decision Making
        • Customer Support
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        Languages

        • English

          Fluent

        Training & Certifications

        • Project Management

          AUS - American University In Switzerland (eyouthegypt)·2020
        • Business Development

          AUS - American University In Switzerland (eyouthegypt)·2020
        • Airline System - IATA

          screen training center·2020
        • Human Resources Dimploma

          AUC·2012
        • All Levels - English Conversation

          British Council·2006
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