khaled Reda Abdel Baset

Team managerFull Time

• Job Details:• Work closely with the team, motivating and coaching them. • Hosting 1-2-1’s and team meetings. • Reporting to the Customer Service Manager. • Ensure training and development plans are maintained for all team members. • Work with the management team to identify and deliver positive change and Business efficiencies. • Escalate any appropriate problems to senior management. • Support the Senior Manager to highlight operational risks and areas for Improvement.

Customer Service RepresentativeFull Time

• Job Details:• Communicate with customers to handle their enquiries through Interactive sections (Email and chat). • Fix any technical issues could effect the customers accounts. • Follow up with all the departments regarding to the customers accounts. • Maintain the back-end of the customers accounts.

Customer Service SpecialistFull Time

• Job Details:Ngwah Co. is the most advanced food delivery service at Saudi Arabiya- Telecommunication section – Content and Graphic section.”