Khaled Mohamed

Head of Collection

• Job Details:Managed accounts receivable operations, ensuring accurate billing and timely collections. Negotiated payment plans with clients, reducing overdue accounts. Resolved financial and tax issues, achieving high customer satisfaction scores. Streamlined workflows to enhance team performance and productivity. Verified and reconciled large cash and credit transactions daily.

Senior Account Manager

• Job Details:Developed strategic business and account plans for high-priority clients. Oversaw client budgets, monthly invoicing, and ROI reporting using Excel. Conducted financial reconciliations, payroll processing, and cash flow audits. Resolved client billing disputes, boosting overall satisfaction rates.

Collection Supervisor

• Job Details:Supervised a team handling debt collection activity in compliance with regulations. Enhanced customer satisfaction through timely follow-ups and issue resolution. Designed and implemented efficient collection procedures, improving recovery rates. Prepared detailed financial reports for management decision-making. Trained staff on negotiation techniques and regulatory compliance.