khaled mohamed mekawey

Personnel Officer - Immigration

• Job Details:Responsible for hotel license issuing and renewal. Experience in government relations. Handling documents for issuing, renewal and cancellation of the employment visa. Responsible for submitting and following up for security approval request with the security department. Applying for the employment entry visa. Issuing health insurance cards. Arranging medical check with medical centre for new arrivals. Applying for residence visa. Applying and receiving Emirates ID cards. Set up for the arrivals arrangements according to the company standard. Arranging for transportation and accommodation for new arrivals.

Airport Representative

• Job Details:Meeting guests at the airport. Escorting guests to their accommodation. Organizing and hosting welcome meetings (sometimes for up to 100 people). Selling and organizing resort excursions and other activities. Handling client issues, such as lost luggage or passports; allegations of theft or other crimes; problems with rooms; and health problems, injuries or even deaths; dealing with unforeseen ‘non-client’ problems, e.g. flight delays, coach strikes, weather conditions. Resolving any conflict with or between clients. Establishing and maintaining relationships with local hoteliers, apartment owners, excursion agents and travel companies. Maintaining an in-depth knowledge of the resort and the local area in order to answer clients’ questions. Keeping up to date with local events and activities, which may be of interest. Taking part in and organizing daytime and evening entertainment. Checking hotel standards and safety procedures, completing risk assessments and health and safety checks. Assisting in the support and training of new representatives.