Khaled Medhat Abd Elhamed Mohamed
Retail Store Advisor at Vodafone Express
Haram, Giza, EgyptWork Experience
Vodafone Express
Apr 2023 - Present -2 yrs, 2 months
Egypt
- Job Details:Providing customer service, sales support, and technical assistance. Utilizing systems such as Seibel CRM, Mobpay, and Outlook for operations.
Radioshack
Jan 2022 - Jan 2023 -1 yr
Egypt
- Job Details:Assisted customers with product selection and provided technical support. Managed inventory and contributed to monthly sales targets.
Idaco
Jan 2020 - Jan 2022 -2 yrs
Egypt
- Job Details:Supervised quality control processes and ensured compliance with production standards. Trained staff on quality protocols and reported issues to management.
Cinnabon
Jan 2019 - Jan 2020 -1 yr
Egypt
- Job Details:Trained new staff on customer service and POS operations. Handled cash transactions and maintained high service standards.
Education
Bachelor's Degree in Philosophy
Cairo University (CU)Jan 2017 - Jan 2021 - 4 yr
Achievements
Certificate of Appreciation for achieving Rank #5 in RPM for Shoubra Express Area by Vodafone.
Skills
- Customer Service
- Sales Support
- Technical Assistance
- Quality Control
- Inventory Management
- Field Marketing
- Attention to detail
- flexibility
- Priority Management
- Strategic Thinking
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Languages
Arabic
FluentEnglish
Intermediate