khaled maghraby maghraby

Driven and passionate country leader with more than ten years of BPO experience on/off-shore planning and executing. A collaborative leader who empowers teams and foster a transparent working environment as a proxy for success. I take pride in serving clients and genuinely involved in customer’s needs as well as the professional and personal growth of employees as they are the basis of sold delivery. My experience extends to managing multi sites operations and overseeing support functions in US, Egypt and the Philippines. and across a wide range of industry verticals including Healthcare, Pharma, Finance, Energy and retail. With leading diversity of workforce and various leadership roles such as responsibility of operations, quality and project management across 3 different contents I have gained extensive experience to drive change management and culture transformation.