Khaled Abdelkader Khattab

Web Chat & Email Agent

Victoria, Alexandria, Egypt

Auditing and accounting office

Jun 2019 - Nov 2019 -5 months

Teleperformance

Mar 2019 - Nov 2020 -1 yr, 8 months

Egypt , Alexandria

Job Details:Communicating with customers through live chat and emails to answer questions, solve problems, and go through some troubleshooting steps.

Vodafone uk

Apr 2018 - Dec 2019 -1 yr, 8 months

Egypt , Alexandria

Job Details:Sales agent responsible to explain product prices and upgrade the British Vodafone customers to higher price plans and convince them to pay extra pounds indifference.

Vodafone UK

Feb 2017 - May 2017 -3 months

Job Details:Technical support agent responsible to deliver a valuable and effective solution to the British Vodafone customers.My role was to handle customer’s technical queers, network and general queers, with high efficacy and with great customer experience.

Diploma in Acc
Tanta University
Jan 2018
Bachelor's Degree in Accounting
Tanta university English section accounting department
Jan 2014 - Jan 2018 - 4 yr
High School - Thanaweya Amma
Victoria College
Jan 2014