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khaled fathy hegazy

Banker

Alzawya Alhamraa, Cairo, Egypt

Work Experience

  • Personal Finance OfficerFull Time

    Cib

    Apr 2019 - Present -6 yrs, 2 months

    Egypt , Cairo

    • Job Details:Provide customers with basic information on all bank products/services to increase Customer awareness, through making outbound calls(visits when needed) to describe bank's products. extract customers data from database and filter eligible customers . prepare contract, all financial authorisations forms including Loan amount checks. explain the benefits of these products, in relevance to customer's needs, and to answer customer's questions to increase revenues
  • Education

    • Bachelor's Degree in Accounting

      Helwan University

      Jan 2018 

    Achievements

    one of the top 20 in the department year 2021

    Skills

    • Customer Satisfaction
    • Credit Risk
    • Customer Support
    • Customer Care
    • Microsoft Office
    • Communication
    • Investigations
    • Credit Analysis
    • CRM System
    • MS Office
    View More

    Languages

    • Arabic

      Fluent
    • English

      Advanced

    Training & Certifications

    • customer experience

      cib·2020
    • money laundry

      cib·2020
    • CRM

      cib·2019
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