
Khaled Elsayed
Nissan sunny
Jeddah, Saudi ArabiaWork Experience
Al Mulla Trading Group
Jul 2021 - Present -3 yrs, 7 months
Saudi Arabia
- Job Details:Provided direct technical support and troubleshooting in a dynamic work environment. Supervised setup and updates of POS systems and trained staff on efficient usage. Designed and improved internal network infrastructure and integrated surveillance systems. Collaborated with the accounting team to sync the system and generate technical reports.
IT & Network Support Specialist
Al Rafahiah International Investment Co
Jul 2018 - Jun 2021 -2 yrs, 11 months
Saudi Arabia
- Job Details:Delivered comprehensive technical solutions for users across multiple branches. Implemented surveillance and network projects from planning to full deployment. Managed POS systems integration with inventory and accounting platforms. Prepared periodic technical reports and analyzed IT performance.
Castle Rock Company
Jul 2015 - Jun 2018 -2 yrs, 11 months
Saudi Arabia
- Job Details:Oversaw IT infrastructure including routine maintenance and updates. Developed and applied security measures for internal networks and surveillance systems. Coordinated between IT and accounting teams to ensure data synchronization. Provided both remote and onsite technical support, enhancing user experience.
BIC Green Energy Company
Jul 2012 - Apr 2015 -2 yrs, 9 months
Egypt
- Job Details:Delivered technical support for daily operations and system installations. Assisted in network configurations and hardware troubleshooting.
Skills
- IT Help Desk & Technical Support
- Software & System Configuration
- Microsoft Office & Windows Support
- Remote Support Tools (TeamViewer, AnyDesk)
- Network Setup & Troubleshooting
- IP Camera & CCTV Installation
- POS System Setup & Support
- Building Website (WordPress)
- Passionate about technology & innovation
- Continuous learning
Languages
English
Intermediate