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Khaled Elsayed

Nissan sunny

Jeddah, Saudi Arabia

Work Experience

  • IT Support Officer

    Al Mulla Trading Group

    Jul 2021 - Present -3 yrs, 7 months

    Saudi Arabia

    • Job Details:Provided direct technical support and troubleshooting in a dynamic work environment. Supervised setup and updates of POS systems and trained staff on efficient usage. Designed and improved internal network infrastructure and integrated surveillance systems. Collaborated with the accounting team to sync the system and generate technical reports.
  • IT & Network Support Specialist

    Al Rafahiah International Investment Co

    Jul 2018 - Jun 2021 -2 yrs, 11 months

    Saudi Arabia

    • Job Details:Delivered comprehensive technical solutions for users across multiple branches. Implemented surveillance and network projects from planning to full deployment. Managed POS systems integration with inventory and accounting platforms. Prepared periodic technical reports and analyzed IT performance.
  • Senior Technical Officer

    Castle Rock Company

    Jul 2015 - Jun 2018 -2 yrs, 11 months

    Saudi Arabia

    • Job Details:Oversaw IT infrastructure including routine maintenance and updates. Developed and applied security measures for internal networks and surveillance systems. Coordinated between IT and accounting teams to ensure data synchronization. Provided both remote and onsite technical support, enhancing user experience.
  • IT - Helpdesk

    BIC Green Energy Company

    Jul 2012 - Apr 2015 -2 yrs, 9 months

    Egypt

    • Job Details:Delivered technical support for daily operations and system installations. Assisted in network configurations and hardware troubleshooting.
  • Skills

    Languages

    • English

      Intermediate
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