KA
Khaled Affify
IT Support Intern
EgyptWork Experience
Megasoft IT Consulting & Training
Sep 2024 - Oct 2024 -1 month
Egypt
- Job Details:Contributed to ITIL-based service delivery and ISO 20000-aligned consulting practices, assisted in ERP implementation, data structuring, and business intelligence reporting.
KU Trade Company
Egypt
- Job Details:Supported digital transformation and strategic project activities for enterprise clients, assisted in business process optimization using international best practices, contributed to consulting deliverables focused on operational efficiency and sustainability.
CIB Bank
Egypt
- Job Details:Supported internal teams in diagnosing and resolving software and network issues, contributed to system testing, debugging, and infrastructure maintenance activities, assisted in the deployment and configuration of IT resources in a live operational environment.
National System Company
Sep 2023 - Nov 2024 -1 yr, 2 months
Egypt
- Job Details:Provided technical support across internal banking infrastructure, assisted with system diagnostics, user access management, and software installations, contributed to operational continuity by resolving IT service requests and troubleshooting incidents.
Education
Bachelor's Degree in Business Information Systems
Galala universityJan 2021 - Jan 2025 - 4 yr