Khaled A

Lead Product Manager

• Job Details:Establish and hire the entire tech, design, & product team to work on igate platforms. Monitor & supervise the process of work and process on a daily and weekly basis of tech, product, & design teams. Prepare the strategic and short-term goals & KPIs for product development department and align it with leadership and other departments. Cooperate and deal with 3rd party providers to finalize the integration and the flow with igate. Mastering sprints and tickets after prioritizing the needed stories with tech and design teams.

Product Manager

• Job Details:Prepare, prioritize, and analyze marketplace product roadmap with workflows that aligns with the OKRs and external stakeholders' needs. Increase the satisfaction rate of retailers by 30% after enabling dispute management with the automation of the retailers requests and complaints. Work closely with stakeholders to define success metrics and clients' business to make sure delivering benefitable features and valuable facilities. Conducting research and surveys to understand the client's pain points to solve it.

Business Analyst

• Job Details:Successfully cooperating with many sectors such as finance, logistics, and partner support to analyze features and requesting changes. Reducing the percentage of delayed orders 66% by handling a project that tracks the reasons of late orders and put potential recommendations to solve them.