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khaled issa Sayed

IT Infrastructure Manager at Magdi Yacoub foundation

Minya, Egypt

Work Experience

  • IT Infrastructure ManagerFull Time

    Magdi Yacoub foundation

    Jun 2016 - Present -9 yrs

    Egypt , Aswan

    • Job Details:Windows server administration, IT infrastructure such as Active Directory, WSUS, DHCP, DNS, Hyper-V, Exchange 2010 Virtualization Build, install, configure and maintain VMware products including ESXi servers, HA clusters and Virtual Center, Site Recovery Manager, VDP Provide advanced troubleshooting and problem resolution of the entire Virtualization Infrastructure Performance tuning, backup, restore, Identifies, researches, and resolves technical problems.
  • Senior Systems EngineerFull Time

    Grand Capital Company

    May 2009 - May 2016 -7 yrs

    Egypt , Giza

    • Job Details:Design, implement, troubleshoot, analyze and maintain the IT Infrastructure, Windows server administration, virtualization, performance tuning, backup, restore, Identifies, researches, and resolves technical problems. Maintain documentation of client networks and systems. Create and maintain comprehensive documentation as it relates to server and network topology, equipment, and configuration(s). Create project plans, design, and implement solutions. Level 2 and Level 3 Support for problems identified with systems and network. Will act as an escalation for Level 1 and Level 2 Managed Services support technicians. Create, request, and present technical specifications and requirements for purchasing of new servers and networking equipment via quote procedure. Participate in after-hours upgrades, troubleshooting, and/or on-call availability as needed. Standard system administration duties including server install, System/Application install and patch management, Windows problem determination and resolution, log analysis, etc. Managing IT technical team activities and performance including planning, analyze reports and recommendations for improvement of the company IT infrastructure to achieve business objectives. Configuring and Troubleshooting Interconnecting between Cisco Network Routers & Switches VLAN, Access List, WLAN. Supervise server’s side installation, administration and troubleshooting of 1- VMware Sphere 5.1 with live migration hosting more than 20 services 2- Microsoft services such as (Hyper V, Active Directory, WSUS, DHCP, DNS, SCCM 2007, SCOM 2007, TMG, ISA2006, Exchange 2010, SharePoint 2010, Clustering .etc.) 3- Symantec backup exec as backup solution, Kaspersky antivirus admin kit as antivirus solution, HP SAN storage. Supporting back office brokerage and financial systems (Trade net and BIMSI)
  • System AdministratorFull Time

    It-blocks

    Jun 2007 - Apr 2009 -1 yr, 10 months

    Egypt , Cairo

    • Job Details:: Managing server’s administration and implementation team performance and activities Supervise server’s implementation, administration and monitoring of Microsoft services such as ISA 2006, Exchange 2007, Active Directory, WSUS, DHCP, DNS.
  • Education

    • Bachelor's Degree in Midea

      Minia University

      Jan 1999 - Jan 2003 - 4 yr

    Skills

    • Microsoft Office
    • computer
    • Microsoft ISA Server
    • Vmware
    • MCITP
    • MCSE
    • Exchange
    • Investment
    • vSphere
    • Software house

    Languages

    • Arabic

      Fluent
    • English

      Advanced

    Training & Certifications

    • MCITP

      2009
    • MCTS

      2009
    • MCSE 2003

      2007
    • MCSA 2003

      2007
    • MCP

      2007
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