
khaled khalaf Ismail
Operations Manager
Hadayek Alahram, Giza, EgyptWork Experience
Operations ManagerFull Time
Tandem For Training and Management Consulting
Aug 2018 - Feb 2021 -2 yrs, 6 months
Egypt , Cairo
- Job Details:Duties and Responsibilities: • Had of operations department team. • Conduct outlines concerning the management and soft skills courses. • Executed Simulation training events. • Plan and Executed Team Building training events. • Responsible for the logistics and scheduling of Soft Skills & Management courses (in Egypt & abroad). • Handle highly confidential information discretely. • Prepare letters, memos, legal documents, schedules, reports, charts. and presentations using standard computer applications. • Make meeting arrangements and coordinate changes in meeting schedules. • Responsible for all the administration issues and the facilities of the Unit. • Establishment with Sales Manager the strategic sales plan, budget, target and Sales department Kbis • Follow and establishment the strategic plan of the learning and development plan of the products concerning the market, the programs and projects needs with the Learning & Development Manager. • Responsible for appropriate supplier selection/bidding processes for selected purchase requests, and supplier and contract pricing validation for all purchase requests under category management responsibility. • Responsible for managing all the procurement processes. • Responsible for supplier communication and searching for new suppliers • Responsible for resolving invoice price and terms discrepancies to enable order processing • Responsible for all the collections (Egypt team)
Projects ManagerPart Time
Four Seasons Events & public Relations company
Jun 2016 - Jun 2019 -3 yrs
Egypt , Cairo
- Job Details:• Responsible for appropriate and dealing with suppliers, selected purchase requests, contract pricing validation for all purchase requests under category management. • Execution the events. • Responsible for all the projects ( characters, maintenance, giveaways, tents, booths, business center & production) • Responsible for resolving invoice price and terms discrepancies to enable order processing.
Operations and Projects ManagerFull Time
Al-Khaleej for Training and IT (New Horizons)
Jan 2013 - Jul 2018 -5 yrs, 6 months
Egypt , Cairo
- Job Details:Duties and Responsibilities: • Establishment with Sales Manager the strategic sales plan, budget, target and Sales department Kbis. • Follow and establishment the strategic plan of the learning and development plan of the products concerning the market, the programs and projects needs with the Unit Manager. • Plan and lead operations & projects department team. • Conduct outlines concerning the management and soft skills courses. • Plan and Execution Simulation training events. • Plan and Execution Team Building training events. • Plan and conduct Soft Skills and English projects (All phases of the project). • Responsible for the logistics and scheduling of Soft Skills, English courses (in Egypt & abroad). • Following up on 200 trainers in Projects and in New Horizons branches. • Handle highly confidential information discretely. • Prepare letters, memos, legal documents, schedules, reports, charts. and presentations using standard computer applications. • Make meeting arrangements and coordinate changes in meeting schedules. • Responsible for all the administration issues and the facilities of the Unit. • Reporting and analyses the status of the unit monthly for the CEO. • Responsible for appropriate supplier selection/bidding processes for selected purchase requests, and supplier and contract pricing validation for all purchase requests under category management responsibility. • Responsible for managing all the procurement processes. • Responsible for supplier communication and searching for new suppliers. • Responsible for resolving invoice price and terms discrepancies to enable order processing.
Projects & Operations SupervisorFull Time
Al-Khaleej for Training and IT (New Horizons)
Jun 2009 - Dec 2012 -3 yrs, 6 months
Egypt , Cairo
- Job Details: Responsible for all Soft Skills and English projects Plan and conduct Soft Skills and English projects Responsible for the logistics and planning Soft Skills and English courses and Schedules Supervise 80 trainers in Projects and branches
Education
BSc in Accounting
Cairo University (CU)Jan 1998 - Jan 2002 - 4 yr
BSc in Accounting
Cairo University (CU)Jan 1998 - Jan 2002 - 4 yr
High School - Thanaweya Amma
OrmanJan 1998
Achievements
CERTIFICATES AND TRAININGS • July 2020 The Online Trainer at Persona Plus • September 2016 Total Quality Management workshop(TQM) at New Horizons Training center • Feb 2016 Professional Services profitability Simulation at New Horizons Profitability • Jan 2016 Enterprise Profitability Simulation at New Horizons Profitability • Nov 2014 Leadership Workshop at New Horizons Training center • Jun 2014 NLP Workshop at New Horizons Training center • Jun 2014 Communication & Presentation Workshop at New Horizons Training center • Jun 2014 PMP (Project Management Professional) attending the preparation of international exam 80 hours - New Horizons Training center • Aug 2013 Time Management Workshop at New Horizons Training center • May 2013 Business Writing Workshop at New Horizons Training center • Apr 2010 Problem Solving and Creative thinking Workshop at New Horizons Training center • Jun 2009 Course of Business English Pre Intermediate Stage at New Horizons Training center • Aug 2003 Prof
Skills
- Operations & Projects (Education training)
- Operations Management
- Communication
- Problem Solving
- facilites
- Adminstration
- MS Office 2003, 2007, 2010 & 2013
- Leadership Management
- Logistics
- Financial
Languages
English
Advanced
Training & Certifications
Professional Services profitability Simulation
New Horizons Profitability·2016Enterprise Profitability Simulation
New Horizons Profitability·2015Leadership Workshop
New Horizons Training center·2014Communication & Presentation Workshop
New Horizons Training center·2014NLP Workshop
New Horizons Training center·2014PMP (Project Management Professional) attending 36 hours
New Horizons Training center·2014Time Management Workshop
New Horizons Training center·2013Business Writing Workshop
New Horizons Training center·2013Problem Solving and Creative thinking Workshop
New Horizons Training center·2010Course of Business English Pre Intermediate Stage
New Horizons Training center·2009Professional Diploma in Accounting
YAT·2003