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khaled khalaf Ismail

Operations Manager

Hadayek Alahram, Giza, Egypt

Work Experience

  • Operations ManagerFull Time

    Tandem For Training and Management Consulting

    Aug 2018 - Feb 2021 -2 yrs, 6 months

    Egypt , Cairo

    • Job Details:Duties and Responsibilities: • Had of operations department team. • Conduct outlines concerning the management and soft skills courses. • Executed Simulation training events. • Plan and Executed Team Building training events. • Responsible for the logistics and scheduling of Soft Skills & Management courses (in Egypt & abroad). • Handle highly confidential information discretely. • Prepare letters, memos, legal documents, schedules, reports, charts. and presentations using standard computer applications. • Make meeting arrangements and coordinate changes in meeting schedules. • Responsible for all the administration issues and the facilities of the Unit. • Establishment with Sales Manager the strategic sales plan, budget, target and Sales department Kbis • Follow and establishment the strategic plan of the learning and development plan of the products concerning the market, the programs and projects needs with the Learning & Development Manager. • Responsible for appropriate supplier selection/bidding processes for selected purchase requests, and supplier and contract pricing validation for all purchase requests under category management responsibility. • Responsible for managing all the procurement processes. • Responsible for supplier communication and searching for new suppliers • Responsible for resolving invoice price and terms discrepancies to enable order processing • Responsible for all the collections (Egypt team)
  • Projects ManagerPart Time

    Four Seasons Events & public Relations company

    Jun 2016 - Jun 2019 -3 yrs

    Egypt , Cairo

    • Job Details:• Responsible for appropriate and dealing with suppliers, selected purchase requests, contract pricing validation for all purchase requests under category management. • Execution the events. • Responsible for all the projects ( characters, maintenance, giveaways, tents, booths, business center & production) • Responsible for resolving invoice price and terms discrepancies to enable order processing.
  • Operations and Projects ManagerFull Time

    Al-Khaleej for Training and IT (New Horizons)

    Jan 2013 - Jul 2018 -5 yrs, 6 months

    Egypt , Cairo

    • Job Details:Duties and Responsibilities: • Establishment with Sales Manager the strategic sales plan, budget, target and Sales department Kbis. • Follow and establishment the strategic plan of the learning and development plan of the products concerning the market, the programs and projects needs with the Unit Manager. • Plan and lead operations & projects department team. • Conduct outlines concerning the management and soft skills courses. • Plan and Execution Simulation training events. • Plan and Execution Team Building training events. • Plan and conduct Soft Skills and English projects (All phases of the project). • Responsible for the logistics and scheduling of Soft Skills, English courses (in Egypt & abroad). • Following up on 200 trainers in Projects and in New Horizons branches. • Handle highly confidential information discretely. • Prepare letters, memos, legal documents, schedules, reports, charts. and presentations using standard computer applications. • Make meeting arrangements and coordinate changes in meeting schedules. • Responsible for all the administration issues and the facilities of the Unit. • Reporting and analyses the status of the unit monthly for the CEO. • Responsible for appropriate supplier selection/bidding processes for selected purchase requests, and supplier and contract pricing validation for all purchase requests under category management responsibility. • Responsible for managing all the procurement processes. • Responsible for supplier communication and searching for new suppliers. • Responsible for resolving invoice price and terms discrepancies to enable order processing.
  • Projects & Operations SupervisorFull Time

    Al-Khaleej for Training and IT (New Horizons)

    Jun 2009 - Dec 2012 -3 yrs, 6 months

    Egypt , Cairo

    • Job Details: Responsible for all Soft Skills and English projects  Plan and conduct Soft Skills and English projects  Responsible for the logistics and planning Soft Skills and English courses and Schedules  Supervise 80 trainers in Projects and branches
  • Education

    • BSc in Accounting

      Cairo University (CU)

      Jan 1998 - Jan 2002 - 4 yr

    • BSc in Accounting

      Cairo University (CU)

      Jan 1998 - Jan 2002 - 4 yr

    • High School - Thanaweya Amma

      Orman

      Jan 1998 

    Achievements

    CERTIFICATES AND TRAININGS • July 2020 The Online Trainer at Persona Plus • September 2016 Total Quality Management workshop(TQM) at New Horizons Training center • Feb 2016 Professional Services profitability Simulation at New Horizons Profitability • Jan 2016 Enterprise Profitability Simulation at New Horizons Profitability • Nov 2014 Leadership Workshop at New Horizons Training center • Jun 2014 NLP Workshop at New Horizons Training center • Jun 2014 Communication & Presentation Workshop at New Horizons Training center • Jun 2014 PMP (Project Management Professional) attending the preparation of international exam 80 hours - New Horizons Training center • Aug 2013 Time Management Workshop at New Horizons Training center • May 2013 Business Writing Workshop at New Horizons Training center • Apr 2010 Problem Solving and Creative thinking Workshop at New Horizons Training center • Jun 2009 Course of Business English Pre Intermediate Stage at New Horizons Training center • Aug 2003 Prof

    Skills

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    Languages

    • English

      Advanced

    Training & Certifications

    • Professional Services profitability Simulation

      New Horizons Profitability·2016
    • Enterprise Profitability Simulation

      New Horizons Profitability·2015
    • Leadership Workshop

      New Horizons Training center·2014
    • Communication & Presentation Workshop

      New Horizons Training center·2014
    • NLP Workshop

      New Horizons Training center·2014
    • PMP (Project Management Professional) attending 36 hours

      New Horizons Training center·2014
    • Time Management Workshop

      New Horizons Training center·2013
    • Business Writing Workshop

      New Horizons Training center·2013
    • Problem Solving and Creative thinking Workshop

      New Horizons Training center·2010
    • Course of Business English Pre Intermediate Stage

      New Horizons Training center·2009
    • Professional Diploma in Accounting

      YAT·2003
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