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khaled Fathi Hetata

GM operations at Italian DMCC Dubai

Heliopolis, Cairo, Egypt

Work Experience

  • GM operationsFull Time

    Italian DMCC Dubai

    Jun 2002 - Present -23 yrs

    • Achievements

      • Egyption nationality male candidate. • Similar experience within UAE. • Strong business acumen and good technical knowledge of Commercial Facilities. • Very Good understanding of mall management. • Strong mall specific financial acumen. • Good understanding of tenant mix and zoning. • Good understanding of mall operations and associated policies and procedures. • Good understanding of mall marketing, advertisement and promotion. • Knowledge of managing leasing contracts and negotiation, exposure to tender management. • Understanding and experience in managing Service Level Agreements, cleaning, security, facilities management etc. • Strong negotiations and sales skills. • Excellent interpersonal skills. • Leadership and decision making qualities are essential. • Possess good English skills (both written and spoken) ability to speak Arabic an advantage. • Excellent Customer Service Skills. • A good team player with strong analytical skills. • Able to be trusted with confidential .

      Languages

      • Arabic

        Fluent
      • English

        Fluent
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