khaled malek El-attar

Marketing SupervisorFull Time

• Job Details:Perform routine clerical and administrative functions such as drafting correspondence/reports, scheduling appointments. Organizing Office Operations such as preparing payroll; controlling correspondence; reviewing and approving supply requisitions, along with CRM data entry and ERP system . - Audit financial transactions and documents - Manage all accounting transactions and Reconcile accounts payable and receivable - Prepare budget forecasts & Ensure timely bank payments - Publish financial statements in time & Handle monthly, quarterly and annual closings - Manage balance sheets and profit/loss statements and Report for financial health and liquidity One of Responsible for managing supplier performance in terms of quality, cost, delivery, and responsiveness. They periodically review suppliers, and launch improvement programs where required. Procurement Engineers must always be thinking of ways to eliminate waste and variability in the supply chain. Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends. (Data analysis) Brand Management, Budgeting and Costing, Media Knowledge, Consumer Market Research, Methodologies, Media Planning and Resource Management and Analysis survey reports (Marketing) Completes operational requirements by scheduling and assigning employees (HR) Event and Exhibition Coordinator, responsibility are the organization of art logistics for exhibitions in art spaces, including galleries, museums, auctions and private viewings, as well as the general overseeing of the entire exhibition process (Coordinate AIRTECH & Mach Exhibition)  Handle social media marketing which around organizing and running marketing campaigns over social media platforms (such as: Facebook, Twitter, LinkedIn, Google+, Pinterest, Instagram and Tumblr).:- - Creating content, including text posts, video and images for use on social media and Promoting products, services and content over social media, - Scheduling social media posts using applications such as Hoot suite and Tweet Deck and Interacting with customers and dealing with customer’s inquiries - Managing a budget to be spent on promoting social media posts and pay-per-click (PPC) advertising and Keeping track of data and analyzing the performance of social media campaigns (Social Media )

Assistant operation manager Administrative SupervisorFull Time

• Job Details:— Improve the operational systems, processes and policies in support of organizations mission specifically, support better management reporting, information flow and management, business process and organizational planning (team workflow) — Resolve customer complaints, and answer customers' questions regarding policies and procedures via phone, email, mail, or social media. — Provide a structure and discipline for company to understand and ensure necessary activities, duties and responsibilities through (SWOT Analysis) — Prepares reports by collecting, summarizing operational data and trends and Analyze financial activities of establishments or departments as Ad Hoc Sales Analysis — Prepare basis of measuring job performance KPI — Analyze data to determine credit worthiness of prospective customers — Communicates with other community service agencies and/or ministries regarding client enrolment in and attendance at programs as well as research, compile, and prepare manuals, correspondence, and other information required by management or governmental agencies. — Tracks office or program expenditures by recording expenses, alerting the supervisor to budget overruns and unusual expenses and authorizing purchases. Maintains a variety of financial records such as petty cash fund, purchase orders. Evaluate inspection reports and prepare repair invoices. Oversee operational cost, risk and audit activities. — Complete knowledge and Reviewing the quality policy, the company profile, objectives and quality manual (Employee Handbook) and enforcement of all company policies and procedures is required and mandatory dictation of, adherence to and following of each procedure is required. — Handel Customer Service and Tele-Sales Department and Ensure continual upskilling in customer services through evaluation, development and training of staff — Lead the Customer Services team within the division and continually improve the customer service experience in the division and balancing customer needs with business requirements and presenting a compelling case for internal change and improvement — Manage all customer service processes, remembering that we are becoming more proactive and engaging customers earlier in the buying cycle. — Ensure that the Computer systems in place are being used to the required standards and identify and promote any areas of efficiency as Troubleshooting. and problem areas — Responsible for Customer Service Technicians and Coordinators as Ensure the right calibre of staff are recruited, and in accordance with company policy and procedures. — Specific tasks (not an exclusive list, but indicative: A. Attend weekly sales and build meetings B. Produce a monthly board report and attend monthly board meeting, contribute to wider business priorities. C. Handling complaints (from both staff and customers) and monitor resolutions and highlight trends where relevant and escalated customer issues, act promptly and where necessary visit the customer personally to agree a plan of action D. Delegating tasks and Monitoring the team’s performance E. Monitor, evaluate and report on business trends F. Support Contact Centre staff when required, including taking calls during peak/overflow periods — Ensure the department operates in accordance with Company policies and procedures which including those listed on the Code of Conduct — Improve the operational systems, processes and policies in support of organizations mission specifically, support better management reporting, information flow and management, business process and organizational planning (team workflow)

Sales Support Office & coordinator (Business Relations and DevelopmentFull Time

• Job Details:— Created databases that improved inventory management and reporting accuracy. — Responsible for the sales report monthly and receiving customer’s orders. — Controlling the company documentation including documents preparation, reviewing issuance, maintaining and controlling — Enter credit card, personal loans and auto loans on system and check customer with central bank if customer black list or not, and liaise with credit card issuing center. — Assisting in implementing the sales strategy as set by the Sales manager. — Ensure an efficient tracking system of all event paper-work to up-keep of a client and agents' database and updating where necessary to allow effective promotions. — Provide administrative and clerical support to departments or individuals.